Menaz A

Job History

Rating:

Reviews: 3   from 1 Client
 
Earnings:$1,881
Hourly Rate: $0

Jobs Won:2
Jobs Cancelled:0 Help? Longest Job:
1 month

Member Since:Nov 2011

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Menaz A
 
Customer Service & Sales Support

Karachi, Pakistan

About Me

Having been raised in the US and completing my high school, I spent five years in London where I completed my Bachelor's in International Management and further pursued a Master's in Finance. During the time of my studies, I have held numerous positions in inbound and outbound call centers.

I have now experienced almost every role within the umbrella of Customer Services. Having worked for a brand leader for the last 4 years I have consistently improved upon the skills needed to rapidly assess and handle a variety of complex queries. I believe a polite manner is essential and is already a complete part of my attitude towards my work and life. I am looking to continue using the skills and knowledge attained to work from home so that I may experience more challenges and develop the varied and interpersonal skill-set I have accumulated over the years.

I look forward to working with you and hope that you will allow me to add benefit to your organization.

Areas covered: Customer Support, Sales, Data Entry, Chat, Email Correspondence

Industry type: Outsourcing/Offshoring

Job Ratings

  • Overall Rating
  • Work Quality
  • Expertise/Skill
  • Timeliness
  • Communication
  • All Time
  • Last 6 Months

Job Reviews on PPH

by Charles T on 12 Jan 2012

Excellent Quality and Quantity as always

by Charles T on 06 Dec 2011

Excellent Freelancer, recommend him highly. Will continue to use him as and when I need anything done.
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Work Experience

Sep 2009 to Apr 2010
Senior Customer Service Representative at Southwark Council

- Dealing with customer queries over the phone to assist with tenancy issues and repairs
- Collecting details from customer and processing rent payments for tenants
- Consulting and advising tenants on the procedures that must be adhered to
- Dealing with escalations as assigned

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Education

Sep 2008 to Jun 2011

MSc Finance, Finance

Grenoble Graduate School of Business
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