I have over 20 years of experience in undertaking research in the banking, engineering, utilities and financial services sectors. My skills are consumer insight, statistical analysis, forecasting, hypothesis testing, customer satisfaction research, focus groups, panels, deliberative research, segmentation analysis, competitor profiles & analysis, new product evaluation, new businessservice launches, questionnaire design and implementation. I have sound judgment and business acumen. My writing skills are excellent and I have had work published.

Areas covered: Kent and London