CAREER AND ACHIEVEMENTS TO DATE

Business Development Manager October 2009 • Feb 2011
Cranstoun Drug Services

Responsibilities and achievements:

• Creation, development and implementation of new bid management process
• Horizon scanning for possible new business opportunities
• Undertaking full assessments on new business opportunities in line with current business priorities and planning
• Undertake thorough and full research in relation to tender projects
• Analysing and evaluating incoming information relating to tender opportunities including local needs assessment and service specifications
• Tender portal management and monitoring
• Establish bigger picture perspective in relation to specific tender projects, concept development and tender themes
• Lead / Project Manage tender projects from conception to submission, presentation and award
• Task and manage “specialist development/tender writing teams”
• Produce/write PQQ and ITT documentation ensuring all applications contain accurate and up to date legislature, clinical and national/local guidance, detail and innovation, and are completed to the highest professional standard
• Prepare and deliver presentations / pitch to tender panels as required
• Closing tender contracts worth anything between 150K • 50million
• Design CRM and Marketing strategy, ensure successful implementation across wider organisation
• Develop proposals for funders which positively reflect the activities of the organisation and meet the criteria of potential funders
• Support effective relationships with a range of potential supporters and stakeholders, to develop long-term funding arrangements
• Maintain and report to Senior Managers, utilising established monitoring and reporting systems
• Take part in and support media activities when required. (Took part in live debate on BBC World service)
• Support with the development of effective PR activities and materials
• Effective competitor and emerging market analysis
• Supporting customer satisfaction feedback systems, incorporating and facilitating further organisational learning and development

Corporate Fund Raising Officer July 2008 - January 2010
RNLI

Responsibilities and achievements:

• Responsible for growing the number of Employers/Businesses who subscribe to the Payroll Giving Scheme
• Visiting Businesses across the UK
• Giving presentations organizing and holding corporate promotions
• Developing new and imaginative corporate fundraising activities.
• Developing new web-based fundraising ideas
• Direct face to face recruiting of donors at events both large and small
• Developing other corporate fundraising strategies
• Developing and maintaining efficient administrative practices
• Raising awareness of the charity and its work, at both a local and a national level.

Registered Child Minder April 2002 • July 2008
Working for myself

Job Role
• Stayed at home to look after and care for my two children
• Self employed child minder
• Pregnancy

Client Services Manager May 2000 • July 2001
Pathfinder Telecom Ltd

Responsibilities and achievements:

• Set up and management of Client Services Department & Call Center, from infancy to an active customer base of 15,000
• Involved in company strategic decision making and future planning
• Introduction of structure, direction, and goals for individual team members Enhancing motivation and developing company objectives
• Development and implementation of relevant company policy’s and procedures, including Company T&C’s, financial policy’s and management reporting
• Identification of specific software needs and integration of relevant systems
• Identifying specific company training requirements. Development and implementation of training plans
• Staff development; identifying strengths, skill development • enhancing performance
• To produce relevant Management reporting information, including call statistics, proactive forecasting, debtor analysis, and relevant database and systems analysis

Soft drink category consultant January 1999 • January 2000
Coca-Cola & Schweppes Beverages Ltd

Responsibilities and achievements:

• Responsible for maximising sales volume within various National Grocery Multiples
• Responsible for a team of Sales Development Representatives
• “Safeway” Regional Business Development, representing Coca-Cola South
• Identifying growth opportunity, launching and organising store specific promotions and events
• Establishing strategic selling plans and account profiles
• Successful negotiation for increased distribution of product using Professional Selling techniques
• Building and maintaining strong business to business relationships
• Management of specific client base within designated territory
• Creating and giving performance and sales presentations
• Consistently meeting and over achieving set key business initiatives and targets


Sales Coordinator • Research, Education, and Healthcare February 1997 -
Merck Ltd December 1998

Responsibilities and achievements:

• Winner of the 1998 Young Person of the Year Award
• Main point of contact for customers at Company Headquarters
• Providing product information to both customers, Account Managers, and Business Development Managers • for both reagent and apparatus lines, including specialist instrumentation
• Preparation of PQQ and tender documentation • ensuring that prices are determined in order to achieve targeted sales and profit objectives
• Field visits, written and telephone contact with customers
• Coordinating exhibition arrangements and involvement in product launches
• Responsible for collating market information, investigating competition and producing relevant reporting information
• Responsible for the completion and authorization of MLQ and pre-purchase documentation

EDUCATION AND QUALIFICATIONS

• St Monicas Preparatory School • Poole, Dorset
• Lytchett Minster School • Poole, Dorset
• Bournemouth and Poole College of Further Education

• 10 GCSE’s including: English Language, English Literature, Maths, French, Human Biology, Biology, Geography, Social Education, Psychology, Art and Design

TRAINING
• Institute Leadership Management (ILM) Development Programme (Jan 2011)
• Project Management training • Southern Training Advisory Group (Jan 2011
• Media Training • Media Trust • June 2010
• Presentation Training • Skill Studio • May 2010
• Sales and Management Training • SMT Ltd • Dorset • September 1998
• Dimensions in Professional Selling • Coca-Cola • Carew International • 1999
• Presentation Skills • Coca-Cola • Carew International • 1999
• Field Sales • SMT Ltd • Dorset • August 1998
INTERESTS AND OTHER ACHIEVEMENTS
• Professional speaker for charity: Home Start’ (2006 • 2009)
• Voluntary Samaritan (1996 • 1997)
• Outreach Youth worker for Dorset, Poole and Bournemouth Borough Councils
• Creative writing
• Painting