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PPH Certified
Self Certified
About Me
I worked in qualitative and qualitative market research (B2B and B2C) as well as telemarketing for ten years. Having managed teams in call centres as well as co-ordinate telemarketing operations from home for audiovisual and software companies, I convert cold calls into warm leads. As a qualified ESOL teacher, I am often asked to proof read documents and as an appointment setter, I screen and recruit professionals for consultations, seminars, events, business lunches, one to one discussions and focus groups, according to client requirements. With professional courtesy and a keen eye for detail, I am a target driven, charismatic individual who establishes rapport easily at all levels. In my spare time, I enjoy driving, socialising and acting on stage.
Areas covered: pharmaceutical research, telemarketing, market research
Company name: James Brennan
Industry type:
Employees at your company: 1
Skills
PPH Certified
Self Certified
Work Experience
Jul 09 - Present All Global, Branding Science, Just Worldwide Research
Freelance Recruiter: Managing various UK and US based qualitative healthcare research projects from home, moderating, conducting Telephone Depth Interviews, transcribing reports, liaising with Project Managers and healthcare professionals, meeting targets and deadlines for various pharmaceutical clients.
Jun 10 - Sept 10 All Global Research, Shoreditch, London
In House UK Recruiter: Contracted to co-ordinate all UK qualitative healthcare recruitment projects.
Jan 09 - Jul 09 Insight Healthcare Research, Barbican, London
Recruitment Co-ordinator: Attending briefings, sourcing and maintaining databases for healthcare professionals, recruiting specialist Consultants and physicians, liaising with Project Managers.
Sep 06 - Dec 08 Aspire Audio Visual, Hayling Island, Hants.
Telemarketer: Generating appointments for sales teams.
Working from home, cold calling proprietors, discussing requirements, product suitability, arranging demonstrations, relaying information to sales team, updating diaries, liaising with senior management.
Feb 04 - Sep 06 Bowater Conservatories, St. Albans, Herts.
Show site Consultant: Designing and selling conservatories.
Visiting potential customers, product demonstration, designing according to customers' requirements, negotiating finance, consolidating agreements.
Mar 98 - Jan 04 Resource Research, High Barnet, Herts.
Call Centre Supervisor: Managing interviewer and recruitment teams.
Training new team members; briefing and allocating staff, monitoring interviewers, research administration; progressing projects through call centre to data stage, liaison with Project Managers.
Mar 2011 to Nov 2011
Account Executive at Pay Per Meeting
Cold calling businesses from databases to make appointments for IFA's.
Education
2:1 in Philosophy at UCNW, 4 x "A" levels: English Literature, History, Religious Studies and Theatre Studies. 8 x "O" levels: English literature, Maths, History, Religious Studies, French, Biology, General Studies and Sociology. I have completed a TEFL course with High Merit.
