Work Experience
In my most recent role I worked as a senior level PA/Team Organiser for a large travel operating company based in London and gained a wealth of expertise in all processes of administration, project management and people management.
During my time in this the role I assisted the Operations Director during a full scale company wide review and reform of operational standards, which would eventually implement the ISO 9001 accreditation.
I was responsible for the organising and planning at every stage, training others in the use of ISO9001 and becoming the Document Custodian of the entire review. I also developed an electronic database on a shared network of archived/ancient standards through to the filtering process, cost benefit analysis and the new operational standards that were born out of the process.
I have experience of organising and planning large and small scale events which, in the past have included anything from swimming galas to conferences and European travel.
Key IT Skills:
Current word typing speed - 50wpm
Audio typing
Skilled in the use of: Word, Project, Excel, Outlook, Access, PowerPoint, Acrobat Professional, Internet and Email
Experienced minute taker
Work experience in brief from most recent role:
Provide full administrative support
Produce and maintain tracking registers of; accident investigations and reviews
Prepare operational notices/internal communications for distribution
Produce monthly operational reports and publications
Arrange training for internal staff development
Staff assessments and training
Preparation of presentations, routine correspondence
Assist in the compilation and presentation of formal investigation reports
Organise team meetings and conferences, also external meetings and conferences, making catering arrangements
Produce written reports from recorded voice transcripts
Produce and distribute minutes for meetings and hearings
Maintain all local files, including cataloguing of safety related documents and media
Education
Training Attended
Project Manager
LRQA 'Quality Systems Manager' ISO 9001
Hemsley Fraser 'The Effective Administrator course'
Bond Solon 'Best Practise in Minute Taking Course'
Springfield Business Course Intermediate Excel

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