I commissioned Heather to write three training manuals for my company. The manuals averaged 150 pages each. She had to research the content, write and proof, make edits and changes, as requested, and design each manual. She was also required to source all applicable photos, graphics, charts and visual material for the manuals. Once I had approved the final draft, Heather had to liaise with the reproduction and printing houses and oversee the production and delivery of the printed manuals. I found Heather to be professional, thorough and she has an excellent eye for detail and accuracy. She met the demanding deadlines, which involved her having to work long hours to do so, and was an absolute pleasure to work with. I would certainly continue to use her services in the future and have no hesitation in recommending her to any one.