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PPH Certified
Self Certified
Speed typing > 60 WPM
10+ Years
About Me
I have a wealth of experience and am a highly valuable office manager who is also able to provide PA skills, transcription, article writing, document writing, web content administration, database management, thorough research and not forgetting first class customer service. I am tactful, discreet and reliable and thought of very highly in my current and past workplaces.
Areas covered: Greater Manchester or anywhere if I can work remotely.
Skills
PPH Certified
Self Certified
Job Reviews on PPH
Esteban has not been reviewed on PPH yet.
Work Experience
4 years total in customer service (telephone and face to face), with a major oil company and in several large retail brands.
1 year as a call centre manager with Shell UK Oil Products, including coaching, people management, forecasting and Intranet content administration.
6 months cold calling experience selling debt management solutions with one of the UK\'s \"big three\" organisations.
1 year as a recruitment consultant specialising in public sector housing and administration roles (temporary and permanent roles.)
3 years as an Office Manager for my local authority, working with a supported housing team. I manage clerical staff (including induction and training), organise new working methods, report on financial data, manage 3 databases, carry out PA duties for the team leader, minute team meetings and transcribe them, use SAP for purchasing and accounts payable transactions. I also have to proof read and edit various letters and legal documents.
My journalistic writing is personal experience from studying a Comprehensive Writing course which focuses initially on writing modern articles for recognised periodicals.
Education
City & Guilds in Web Page Design, lvl 2
