I currently work as a freelance publicist for writers and offer support on marketing, promotion and social media.

I have worked in admin and customer services for 12 years and developed excellent skills in complaint handling. I have worked as a supervisor, auditing other colleagues' work on a regular basis (including call monitoring) and provided training to colleagues.

I am confident when using MS Word, Excel, Access and Powerpoint and a range of email and internet programs including Outlook, Groupwise, Novell, Safari, Internet Explore and Mozilla Firefox. I can touch-type (75 wpm) and hold RSA Word Processing certificates up to and including Stage III Part II. I have experience in proofing and editing publicity materials, reports, training documents and handbooks.

Areas covered: Remote