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PPH Certified
Self Certified
Speed typing > 60 WPM
15+ Years
About Me
Working as a virtual assistant since 2008. I hold a 2:1 BA(hons) in business administration and have over 15 years experience in the PA and executive assistant profession, supporting CEOs and senior executives in large multi national companies as well as entrepreneurs. I provide full administration support and event management services to a diverse range of customers. I am located in Hertfordshire, which has easy road and rail links to London and the South East.
Operating from a fully equipped home office to keep overheads low, I deliver a professional and friendly PA solution to SMEs, sole traders and entrepreneurs alike. The service is designed to be cost effective, and negates the client need for a full time PA on site. This enables clients to focus on growing their business while I handle all the administration tasks. Ultimately helping them to increase profits and reduce stress levels. I aim to work with the client as part of the team and focus on building lasting relationships with and for my clients.
Following consultation, I can develop bespoke PA solutions for each client. Services can be obtained hourly or on a monthly retainer. All solutions are adaptable and can be changed to suit the client at anytime. Services include but are not limited to the items below. I will even visit your office and manage your filing if you need me to. No job is too big or too small.
Services include:
-Remote email and diary management
-Meeting coordination
-Powerpoint presentations
-Word processing
-Newsletter production
-Proofreading
-Business expense management
-Invoicing
-Internet research and report production
-Client relationship management.
Areas covered: London, Herts, Essex, Surrey, Middlesex, Kent, Bucks, Beds
Company name: bond executive support
Skills
PPH Certified
Self Certified
Job Reviews on PPH
donna has not been reviewed on PPH yet.
Work Experience
Below is a synopsis of my career. I am more than happy to provide a full copy of my CV on request and can provide contact details for previous employers should you require a reference. The full CV gives a more detailed account of my day to day responsibilities within each role.
Explore Investments (Part of the Laing O’Rourke Group)
Oct 2007 • Oct 2008
Executive Assistant to the Managing Director
Providing full EA support to the newly appointed MD. This arm of LOR was set up to identify, invest in and manage Urban Regeneration Projects both in the UK and worldwide. My role was to provide full EA support to the newly appointed MD and to act as an ambassador for his office, being the main contact for clients, investors and the team when he was out of the office.
Emaar Hotels & Resorts (Armani Hotels)
Feb 2006 • Oct 2007
Executive Assistant/Office Manager to the CEO
I moved with the CEO of Le Meridien Hotels to assist him in establishing a London HQ for this new venture between Emaar Hotels & Giorgio Armani. The venture was set up to build and operate Armani Hotels & Resorts, a group of 5 star hotels and residences. The first of these opened in Dubai and is part of the Burj Dubai tower. My role was very much one of ambassador for the CEO’s office, being a true confidential assistant. I enjoyed building and nurturing relationships with our overseas colleagues and suppliers in Dubai and Milan. The CEO travelled 80% of the year and I took pride in knowing that I ensured the smooth running of the office in his absence.
Le Meridien Hotels
May 2004 • Dec 2005
Executive Assistant to the CEO
In this role I provided confidential executive support to the CEO who was employed by the investors to oversee the smooth recapitalisation of the company in a £1.5 billion deal with Starwood Hotels. I was recommended to the CEO by a member of the main board at Best International Group, my previous employer.
The role of CEO managing hotels in more than 57 countries resulted in him travelling extensively. This required that my role at such a difficult time for the company was to oversee the smooth running of the CEO’s office and be a true right hand person to him, ensuring morale was improved and that business carried on as usual despite the recapitalisation.
Best International Group PLC and due to acquisition Spring Group PLC Feb 2000 • May 2004
Personal Assistant to the CEO and Main Board
This role varied extensively due to both the changes within the industry and growth within the company. In addition to PA support I was also responsible for the collation and publication of sales figures, arranging incentive events and national staff conferences. On occasion, I would also attend the events I arranged, acting as an ambassador for CEO’s office, at events such as the Annual Industry Awards Dinner. Due to management team changes, I provided executive support to various senior board members, including, 2 different Chairmen, 2 Sales Directors, the Financial Director, and the CEO. I also managed a team of 5 administration/reception staff.
Education
2:1 BA (Hons) Business Administration
5 GCSE's including maths and english
Effective Presenting Skills
The Exceptional Assistant Course
5 GCSE's including maths and english
Effective Presenting Skills
The Exceptional Assistant Course
