* Telesales to set up appointments for Mangement
* Office administration
* Ordering equipment
* Paying suppliers
* Invoicing clients
* Ensuring payment from clients
* Marketing product information via e-mail
* Filing
* Answering the phone and taking messages
* Typing and e-mailing of quotations to clients
* Phoning to follow-up on quotes
* Income & Expense spreadsheets
* Working with Quickbooks accounting package
* Developing a client database & kept updated
* Searching for new clients via internet and yellow pages
* Developing forms for client feedback, cover letters, etc.
* Developing company profile
* Keeping client files on computer
* Building relationships
* Calling on clients to determine their requirements and then quoting them ensuring sufficient profit margins
* Sourcing clients via internet, yellow pages and driving
* Working towards personal targets whilst helping sales staff reach theirs to ensure branch growth
* Interviewing, Employing and Terminating staff contracts when necessary
* Pre and post sales service
* Overseeing sales staff and receptionist ensuring their duties are carried out satisfactorily
* Ensuring time-management and prioritizing is carried out amongst the staff, including myself
* Ensuring last minute client emergencies were seen to over and above the calls for the day
* Product training to both staff and clients
* Loading new insurance policies on computer
* Submitting insurance policy claims and ensuring timeous payouts to clients
* Resolving insurance policy queries
* Developing competitions to encourage support from Brokers
* Marketing via e-mail
* Increasing the market share
* Telesales to sign up clients
* Setting of appointments to quote clients according to their needs
* Site visits to see the requirements needed for the amount of waste being produced and then quoting accordingly
* Pre and after sales service
* Dealing with account queries from clients
* Entertaining clients at corporate functions
* Building relationships with clients to maintain their support
* Typing
* Filing
* Answering switchboard
* Phoning clients on behalf of Management