Work Experience
Customer Services/Sales admin - London
(Sept 2002 - Oct 2007)

â�’¢ Working for a small but extremely busy Events company based in London.

â�’¢ As a small and fairly new company, sophisticated computer systems had not yet been
implemented, therefore my role was to take this place.

â�’¢ Strong attention to detail was a key element within this role as any mistake could result in the company
working at a loss.

â�’¢ I was required to take customer orders by telephone for various events.

â�’¢ Ensure that all details were correctly entered into system, and process payments.

â�’¢ Print out new bookings and file them in event order.

â�’¢ Keep manager continually updated of new order numbers and any cancellations.

â�’¢ Dispatch hospitality packages to customers.

â�’¢ Liaise with Royal Mail, should any packages not arrive on time.

â�’¢ Be in constant contact with event box offices, for any changes to performances.
(Reason for leaving: Company sold.)

Recruitment Administrator - Essex
(Oct 2007 � December 2009)

â�’¢ Working for a recruitment agency, specialising in Motor Trade employment.

â�’¢ My role was to assist consultants with administrative work and manage other office admin.

â�’¢ Responsible for transferring candidates CV`s on to computer system â�� (CV Swift.)

â�’¢ Editing candidates CV`s in order to be sent out to clients.

â�’¢ CV building for candidates.

â�’¢ Updating company database.

â�’¢ Advertising vacancies on various job boards.

â�’¢ Keeping company website updated at all times.

â�’¢ Raising invoices/Credits and Statements, using Sage Instant Accounts.

â�’¢ Banking company payments online.

â�’¢ Managing purchase ledger and credit control.

â�’¢ Liaising with company accountant in respect of temporary workers pay.

â�’¢ Ensuring temporary workers time sheets are received on time and have been signed.

â�’¢ At the end of each month, email accountant with staff wages, including consultantâ��s commission.

â�’¢ Managing commission book.