Legal Secretary/IT Trainer - Linklaters LLP (1997 - 2009)
- Areas covered include International Finance/Banking, Corporate and Property working up to Partner level for up to 6 people.
- Consistently produced well-constructed and accurate letters, reports, spreadsheets and presentations from both handwritten and audio transcriptions. Utilised extensive skills in Windows, Excel and PowerPoint to ensure a quality finish to all work completed.
- Successful organisation of meeting rooms, travel arrangements, courier services, caterers and general diary management for both internal meetings and those taking place at client sites (in the UK and overseas)
- Excelled in telephone liaison with clients as well as greeting clients in the reception area ensuring that the company's high standards of service were maintained
- Introduced and co-ordinated both paper and system-based diaries of the group's three evening secretaries to ensure that any work transfer was seamless, and also excelled at the arranging of secretarial overtime within the group
- Undertook and excelled in the IT role of Trainer which meant providing IT support within the group and training new staff to the firm
- Created and adopted training for systems used primarily by my own group and then trained others to be able to use this training system both by way of 1-2-1 training and group training
- Travelled overseas to facilitate in the training of personnel on specific IT aspects of both my own group and the firm's systems and practices

Secretary - Price Waterhouse (1995 - 1996)
- Kept an accurate list of the group to ensure that calls could be announced without delay to the caller and that messages were passed on correctly
- Kept very high level of accuracy whilst typing correspondence, lengthy reports and presentations
- Utilising my word processing knowledge I created workable templates and ensured the correct and timely production of general correspondence and reports
- Ensured that telephone enquiries were dealt with efficiently and correctly.

Secretary - Windsor Insurance Brokers Plc (1994 - 1995)
PA/Secretary - Temporary assignments (1993 - 1994)
Senior Secretary - Windsor Professional Indemnity Ltd (1992 - 1993)
Secretary - PA Consulting Group (1990 - 1992)
WP/Audio Secretary - Clifford Tee + Gale (1987 - 1990)
Secretary - London Permanent Building Society (1985 - 1987)
Secretary Society of Graphical and Allied Trades (1985)