Previously a Licensee and Assistant Manager in Hotels and Restaurants, I quickly learnt the benefits of excellant customer service. It is this experience I apply to all my clients. Holding a Chartered Institute of Marketing Level 6 Professional Diploma in Marketing, I look for the WOW factor and always aim to give value for money.
Also working as a P.A and office administrator I have learnt accuracy in all administration and organisational [Link Removed] in Excel, Databases,Word etc.

In 2009 I became a freelance virtual assistant offering my experience in administration and telemarketing services.

AdminInternet Research
Experienced in all Administration areas, including spreadsheet cleansing, database cleansing, email verification, copy typing and much more - If a job is fairly straight forward and I have never done the type of work before, I am quick to understand and grasp how to do the job - recently uploading press releases to a website and html coding was something I had never done before, after a couple of days training and a prompt sheet I was fully conversant with how to carry on unaided and continued this project for 4 months until the task became automated on the new website.

Telemarketing - I am not telesales - My abilities lie in the area of cold calling to build relationships, and gather any relevant marketing information as I call (e.g buying cycle - if not buying now - when? Competitor info - who are they using and why?)I do not sell, however, I am a good listener and pick up on possible prospects during the calls - if someone does have a need then I am quick to suggest a meeting or a further telephone call - so all leads are qualified. Over 15yrs experience in this area.

I am friendly, have a sense of humour,and will always try to help at all times - All work is considered and as I am also honest if I think I am unable to give my best service, I will always say no.

Areas covered: UK nationwide