Mrs Catherine Ann Ebbink Laycock


I am an ex pat residing in Spain for twenty years. A mother of a six year old daughter who is in full time school. My background is predominately in Sales and Marketing which has ranged from the timeshare industry, tele sales and Estate Agency. I currently own my own Real Estate Company, however my husband runs the office as I prefer to be on hand for my daughter. I miss the challenge of sales and the feel good factor that goes with it - hence why a position at home would be the ideal solution. In the timeshare industry I worked on an in-house level for a number of years and also ran the legal department for United Paradise in Tenerife for three years. I have worked in telesales and at one stage did consider setting up my own sales deck until I found out that I was pregnant.
I am fairly competent with the computer and anything I am not sure about will strive to learn. I feel that I have excellent communication skills both on the phone and face to face with clients. I am looking for a new challenge now that I have just turned 40 !!
I am also qualified under the Estate Agents act as FNAEA and as an English teacher TEFL
I must make it clear that I wish to work from home • however I do have a normal BT rate if not cheaper although I am calling potential clients from Spain.
• Personal Details

Date of Birth:
15thOctober 1967

Status
Married


• Skills
• Administration / Secretarial - Administrator, General Clerk, General Manager, Office Manager, Receptionist/Telephonist
• Creative / Media - Director, Journalist, Researcher
• Customer Service - Call Centre Inbound, Call Centre Management, Call Centre Outbound, Call Centre Supervisor, Contact Centre Team Leader, Customer Service Adviser, Customer Service Manager, Helpdesk
• HR / Training / Recruitment - Call Centre Trainer, General Manager, Office Manager, Personal Development Trainer, Trainer, Training Manager, Training Officer
• Property / Construction / Trades - Area Manager, Branch Manager, Director, Estate Manager, Estate Officer, Estate Surveyor, Land Buyer, Negotiator, Senior Negotiator, Site Manager, Valuer/Lister
• Sales - Business Development, Recruitment Consultant, Sales Director, Sales Executive, Sales Manager, Telesales

• Work Experience

Completions and Legal Manager
United Paradise in Tenerife
January 1994 to January 1998

Mortgage and Pension Advisor
Lewis Wadsworth in Yorkshire
February 1986 to May 1990
Became one of the youngest person to qualify under FIMBRA

Company Director
Homelink in Spain
April 1998 to May 2003

Area Manager
Local Properties in Yorkshire
May 1990 to May 1998

Timeshare Sales Rep
Club Riviera in Tenerife
June 1991 to January 1994
Became the top sales rep for the company

Telesales
Bonus week Breaks in Spain
August 2005 to July 2006

• Education History

Royston Comprehensive in Yorkshire
September 1979 to August 1986

• Qualifications

Qualification Grade Achieved
O Computer A
16+ English A
O English Lit A
16+ Maths A
16+ History A
16+ Geography A
O Chemistry A
16+ Art A
16+ P.E. A
16+ Biology B