Skill Name
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Proficiency (scale 1 - 10)
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About Me
As you will see from my CV, I have worked in many varied roles, but they have all required a high level of administration. I have lead teams in 2 separate companies towards the ISO 9002 qualification and have also provided the essential paperwork for many a successful tender for companies such as RNLI, [Link Removed]. and the Tate Gallery contracts. I have worked as a VA to the local MP and provide ad-hoc services to the local council.
Previously, I was an Office & Logistics Manager working for a company with related duties for a multi-million pound contract. These included maintenance of the company account, provision of all Health & Safety documentation to the client, maintenance and review of KPI performances on a weekly basis and all correspondence between the client and ourselves. My responsibilities also included the scheduling of all of the contracted work and the implementation of cost saving procedures actions, whilst maintain a high standard of operational output.
I have carried out Sales work throughout my career, whether it is internal sales to expand on existing clients or developing a sales structure to compete for new business within the chosen sector. Diary (manual & online) maintenance, a high level of customer care, achieving company KPI’s Sales Targets and accurate record keeping are aspects of any sales position that I feel I am exemplary at undertaking, of which I also have a proven track record in.
My qualifications include a degree in Law, as well as a degree in Business Administration. I am also a member of the Institute of Certified Bookkeepers and I have been able to use the skills I have learnt throughout the many varied positions that I have worked in, which has built on my studied knowledge.
I believe that I have all of the attributes that a client looking for freelancers in my fields would require and the home office set-up that would be essential to the position, with the added bonus of a dedicated phone line for business calls, so that no call is missed. I feel that I have an excellent telephone manner and I can adapt to any situation. I am fully proficient in all MS Office applications and have the current programmes already installed (Office 2010). I also have installed QuickBooks Pro, which I use on a daily basis, however I am willing to use any programme required. All of my work is carried out in an efficient & timely manner with a high degree of accuracy that would be required by any client.
I feel I would quickly adapt to any working arrangement that you would wish and portray an efficient service to your customers. I have an excellent telephone manner, I'm professional at all times and I feel that I can prove to be an asset to a client’s growing team. References can be provided on request.
Areas covered: Cornwall or Remote Working
Skills
Job Reviews on PPH
by Andrew S on 05 Mar 2012
Amanda has been helpful and efficient, offering virtual PA support for my company. I recommend Amanda to anyone looking for a professional virtual assistant.
by damien k on 04 Feb 2012
Excellent work. Very organised and very very helpful!!
by James R on 08 Nov 2011
Really happy with the service so far, Amanda's already brought significant extra value to our business (in addition to that which we have contracted her for). Very professional,really happy
Work Experience
Nov 2010 to Jan 2012
Business Services at Financial Enquiry Services
Provision of Business Services including: Admin, credit control, sales (telesales) and bookkeeping.
Reviews for this job by:
Kenneth Trevena
The service that we received from Amanda and the team at Cornwall Business Services Ltd was exemplary. They exceeded the original remit and have provided us with a service that we could not find elsewhere. Due to the help they have given us, our company has grown in this tough economic climate, where other businesses are struggling. We have put this down to the efficient service and continued support we have received. The only downside is that we wish we took them on years ago!
Education
11 G.C.S.E'S (Grade A-C) including Maths, Science, I.T., Business Studies, English Language & Literature
4 'A' Levels (Grade (A-C): Law, English, Advanced Mathematics and Psychology
Pitman Word Processing Certificate (Advanced Level)
In-House Training by Peninsula Business School: Health & Safety in the Workplace,Risk Assessments, Personnel Procedures including grievance & disciplinary certification and Management of Personnel in the workplace.
4 'A' Levels (Grade (A-C): Law, English, Advanced Mathematics and Psychology
Pitman Word Processing Certificate (Advanced Level)
In-House Training by Peninsula Business School: Health & Safety in the Workplace,Risk Assessments, Personnel Procedures including grievance & disciplinary certification and Management of Personnel in the workplace.
Oct 2009 to Present

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£ GBP
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