Quantum Data Services
senior administrative support 2007 - Present

I'm responsible for >> Direct or coordinate the supportive services department of a business, agency, or organization. >> Prepare and review operational reports and schedules to ensure accuracy and efficiency. Help the joniors to make the administrative support works suach as data entry, internet searching. >> Set goals and deadlines for the department. >>Acquire, distribute and store supplies. >> Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. I'm also responsible for doing all internet and office work related to internet including searching, maintenance, mail handling , web data entry work and reports writing. 1) Data entry. 3) Virtual assistant. 4)Translation between Arabic, English, French, and German. 5) Internet Research. (All fields) 6) Internet Marketing and selling. 7) Computer and Email issues and problems. 8) Network and System administration. 9) Customer Service. 10) Office management. 11)Event Planning. 12) research, Amin support. 12) Microsoft Office (Excel spreadsheets, Word processing, PowerPoint presentations, Google docs....and all other office programs)
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MAPFRE ASISTENCIA
Internet Researcher/Marketer/ Assistant 2003 - 2007

Handled multifaceted clerical tasks (e.g., data entry, filing, records management, Internet applications and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to clients. Leading a team of professionals to ensure that everything is in the right place. Quickly became a trusted assistant known for his attitude, flexibility and high-quality work. Highlights: >> Communicated effectively with multiple departments to plan meetings and prepare welcome packages for clients. Established strong relationships to gain support and effectively achieve results. >> Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels. >> Entrusted to manage office in the supervisor absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official company correspondence. >> Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff. >> Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students. >> Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. 1) Data entry. 3) Virtual assistance. 4)Translation between Arabic, English, French, and German. 5) Internet Research. (All fields) 6) Internet Marketing and selling. 7) Computer and Email issues and problems. 8) Network and System administration. 9) Customer Service. 10) Office management. 11)Event Planning. 12) Microsoft Office (Excel spreadsheets, Word processing, PowerPoint presentations, Google docs....and all other office programs)