Highly motivated and enthusiastic Virtual Assistant, committed to delivering on time without
compromising on quality.

Experienced in a wide range of support services including general administration, transcription, Personal Assistant, Project co-ordination, Presentation and Excel spreadsheet creation.

A little extra help can make all the difference, as a Virtual Assistant I provide an extra pair of hands to take care of your admin tasks.

This can be anything from booking a flight for a business trip, typing up a letter that you have dictated eariler in the day or creating an admin process to help your business run smoother.

The advantage of using a Virtual Assistant is flexibility, whether you need help on an ad-hoc or regular part-time basis, we only charge for the hours worked. As well as not having to pay for any employee overheads such as NI, sick and holiday pay.

Specialties
- Excel specialist
- Presentations
- Typing (audio/copy)
- Prince2 Project Support
- Call handling
- Event organising
- Website creation
- Process review and design

Area Covered: UK
Work Experience Summary: Virtual Assistant
Virtually Visible
2010 - Present (1 year)
Remote administration support and project coordination:
- Coordinated customer and internal team meetings, distributed agendas and minutes
- Delivered Purchase Order process and log
- Gathered and collated invoices and internal timesheets and expense reports
- Tracked resource requirements and managed contact database
- Developed customer pipeline report for Management reporting
- Created new starter presentation pack
- Compiled and professionally printed client brochure
- Updated Excel data model with new customer branding

Project Manager
Sun Microsystems
April 2007 - September 2009 (2 years 6 months)
- Online Web Portals (Business to Business): Managed development of the portals, from review stage with the Account Team through to final sign-off and delivery to the customer
- Delivered business requirements document for Next Generation Customer Online Web Portals
- Project Managed Online eCommerce project (Business to Business) with 3rd party vendor
- Test Lead: User Acceptance Testing - Online Catalogue

Project Manager
FileMaker
June 2006 - March 2007 (10 months)
Management of FileMaker EMEA Webstore Projects from initial Project Brief through to Project Closure

Programme Analyst
Cable & Wireless
July 2005 - June 2006 (1 year)
Coordination on the Next Generation Operation Programme:
- Programme level reporting
- Risk and Issue management
- Tracked rollout plan

Programme Coordinator
Sun Microsystems
December 2004 - July 2005 (8 months)
Developed and implemented the processes required to support the launch of a global web portal collaboration programme for Sun's top Companies.

Project Coordinator
3
December 2001 - November 2004 (3 years)
Provided project support to the Customer Management Systems department:
- Produced IT Development time utilisation reports for IT Director
- Supported project tools for bug tracking, project planning and time utilisation
- Tracked budget
- Produced weekly project status reports, collating risks & issues for delivery to the department director

Account Executive
Tynan D'Arcy
July 2001 - October 2001 (4 months)
Delivered client packaging solutions:
- Seasonal biscuit selection packaging design
- Point of sale / packaging design
Managed project costs and studio traffic of work

Account Executive
Big Group
May 2001 - June 2001 (2 months)
- Managed accounts, from initial brief through to final production / invoicing and project costs
- Proof read artwork and briefed amendments into the studio
- Liaised with designers, printers and suppliers to meet client deadlines
- Completed regular client status update reports

Office Manager
Sandom Group: Distillery & Impackt
July 1998 - October 2000 (2 years 4 months)
- Organised off-site workshops, meetings, entertainment and events for the company, i.e. Christmas party, company weekend trip to Bruges & Madrid, client entertainment evenings
- Office administration, created presentations (PowerPoint), co-ordinated client meetings
- Quality checked all presentations to ensure they were in line with company brand standards
- Managed office systems and SLAs
Education Summary: Prince2 Practitioner