I am a virtual assistant with over 12 years experience in Office Management, Marketing and PR. I have spent the last couple of years working with Social Media marketing and business development.

I have over eight years experience as a Personal Assistant to CEO level and am a great all-rounder with experience in a multitude of disciplines.

My skills include fast and accurate typing, transcription, dictation, Audio-typing, copy typing, web site design and maintenance, designing newsletters, digital marketing, Adobe Photoshop, PowerPoint, Word, Excel, Access, Visio, Publisher, Project, Macromedia Dreamweaver, Front Page and Corel Draw.

I am able to assist in most secretarial and administration tasks.

I also work with local government agencies to assist companies with small budgets in gaining an online presence using SEO and social media marketing.

I also run a Glasgow and Edinburgh networking agency for mums in business and I am responsible for the full event management, negotiating venues and selling spaces.

Area Covered: physical - Glasgow and Edinburgh, virtual - UK wide


Work Experience
-----------------

Job Title: Director/Owner
Company: Social Climbers Ltd
Description: Social Media Marketing
Website Design
Company Branding
Building online presence
Media
Marketing
PR
From:01/Jul/2011

Job Title: Business Support
Company: Esteem Limited
Description: Office Management
Diary Management
Change management
Project co-ordination
Social marketing
Social Media
Analysis
From:01/May/2011 To:01/Jul/2011

Job Title: Management Information
Company: British Gas
Description: Analysing key financial and customer data and relaying back to the management team
From:01/Dec/2010 To:01/May/2011

Job Title: Marketing/PR Manager
Company: Olympia
Description: Working with customers to promote services
* Analysing key market areas.
* Developing marketing budget proposals
* Overseeing Admin Team
* Working with CRM Software
* Dealing with key clients to identify and improve business practises.
* Ensuring quality Customer Service
* Diary Management
* Organising Events and Meetings
* Marketing and PR
* Arranging Travel
* Dealing with high level correspondence and documentation
From:01/Jan/2008 To:01/Nov/2010

Job Title: Project Administrator
Company: SAIC
Description: Redundancy) * Process data from various sources to maintain Projects Databases
* Maintaining Task Order System to a high degree of integrity
* Assign WBS coding to project sections
* Project Management
* Budget Management
* Assigning project codes
* Project control including assigning budget codes, budget management, budget reporting,
Project completion (full project lifecycle)
* Produce, review & issue regular high level management reports.
* Manage and control project budgets including allocations, extensions etc
From:01/Mar/2007 To:01/Aug/2008

Job Title: Data Protection Analyst
Company: Scottish Power Plc
Description: * Providing training and awareness presentations to staff
* Creating and maintaining extensive DP Customer Database.
* Diary and Event Management
* Dealing with requests from third parties and customers
* Producing monthly reports for Senior Management meetings.
* Lead monthly meeting with representatives from different business units
* Organising weekly team meetings
* Develop online DP training resource.
* Overseeing Staff
From:01/Jun/2004 To:01/Mar/2007

Job Title: Project Analyst Marketing and Training
Company: Exult Ltd
Description: Company closure) * Integral member of Company start up project including leasing office
space, overseeing planning, build and renovation and setting up the office
* Office Management and organisation.
* Supervising and overseeing staff members.
* Receiving, taking ownership and reviewing of customer complaints.
* Providing support function to BP
* Organising and planning training resources.
* Producing monthly reports on training requirements and completions.
* Developing PDP plans with individuals.
* Overseeing training team of 14 staff
* Delivering training
* 555555Developing training plans
* 555555Training staff on computer systems.
* 555555Delivering Customer Service Training
* 555555Delivering induction training
* 555555Delivering Key Skills Training
* 555555Delivering training on TPS.
From:01/Apr/1996 To:01/Feb/2004

Job Title: Marketing Analyst
Company: Exult
Description: Marketing
PR
Sales
Branding
Copy Editing
From:01/Jan/1996 To:01/Apr/2001

Job Title: L & D Analyst
Company: Exult
From:01/Jan/1996 To:01/Apr/2001

Job Title: Freelance virtual assistance and social media assistant
Company: dribble delights
Description: working on their social media marketing and presence to raise the company profile
From:01/Jul/2011 To:31/Oct/2011



Education
-----------------

Degree: English Literature
Field of Study: BA
University / College: Glasgow Uni
From:01/Aug/2006 To:01/Jun/2010