I am a highly motivated and proactive Executive Assistant with excellent organisational, staff management and business administration skills who has over 20 years office experience.
I am a person who consistently works to the highest of standards with excellent presentation skills, a meticulous attention to detail whilst achieving numerous objectives.
I have well developed interpersonal and communication skills at all levels and can use initiative and self-motivation to work alone.
Area Covered: Worldwide
Summary: Extensive Business Support / Executive Assistant / Personal Assistant experience.
Advanced user of Microsoft Office, including European Computer Driving Licence qualified.
Excellent organiser, forward planner and effective at prioritising workload.
Accurate typing (>65 wpm)
Excellent presentation skills and ability to produce clear, concise and informative documentation.
Ability to work autonomously and independently.
Job Title: Patient Data Manager
Company: NHS Lincolnshire
Description: Provided efficient management and leadership of the Patient Data Department.
Successfully project managed the transfer of services to an external company.
Evaluated department job roles, re-structured and monitored outcomes from the changes.
Managed complex and sensitive patient related information and dealt with complaints.
Established and maintained effective working relationships with management staff, GPs and professional representative bodies.
Job Title: Executive Assistant (Personal Assistant)
Company: Lincolnshire NHS Shared Services
Description: Provided executive business support to a Director including budget reporting, Service Level Agreement monitoring, diary and event management, audio typing and transcription.
Provided executive administrative support to the LSS Board.
Produced performance reports and presented them to the LSS Board.
Provided administration for the LSS complaints system, providing information requested in a professional and timely manner.
Developed and strengthened organisation communications by leading the Communications Group, producing a monthly website bulletin and assisted with producing a quarterly staff newsletter.
Provided editorial guidance in the planning, development and publication of the LSS Business Plan.
Job Title: Secretary / Office Administrator
Company: RMC Surfacing Limited
Description: Provided an efficient and effective service in relation to quotations for work, completion of tender documentation and general typing service.
Promoted to Office Administrator and undertook additional responsibilities including sales and purchase ledger duties.
Education Summary: 2008 Professional Certificate in Management - Credit
2008 Introduction to Business Studies - Pass
2003 NVQ Level 3 in Business Administration
2002 PRINCE2 Project Management Foundation - Pass
2002 European Computer Driving Licence - Pass
2002 Microsoft FrontPage and Project
1996 Teeline Shorthand 80 w.p.m - Distinction
1988 7 GCSEs grade C and above