Having more than one decade of experience as a self-employed professional, I provide consulting and auditing services in Quality Management Systems, as well as technical translations to and from Brazilian Portuguese Language.
I am a Chartered Quality Professional (CQP), Member of the Chartered Quality Institute in UK (MCQI) and a qualified Lead Auditor in ISO 9001.
A summary of services provided is listed below:
- Translation of Technical and Non-Technical Documents from and to Brazilian Portuguese (Website Content, Tutorials, Manuals, Procedures, Reports, Papers, Articles etc.)
- Preparation of Corporate and Educational Presentations
- Consulting and Advising in Quality Systems Management (Development of Quality Systems, Process and Competences Mapping, Development of Administrative and Operational Procedures)
- Training in Quality Services ( ISO 9001 Application and Interpretation, ISO 9001 Internal Auditors, Management and Leadership, Conflict Management, Delivering Quality Services, Quality Basic Principles, Customer Satisfaction)
- Auditing of Quality Management Systems (First Party Auditing in Quality Management Systems)
* References available on request.
Area Covered: United Kingdom
Work Experience Summary: 2011 - Present Quality Manager at R&M Electrical Group
Oversees all the Quality-related processes within the group, being responsible for the maintenance and continuous improvement of the organisation's QMS in the UK.
2011 - Present Self-Employed Quality Consultant
Business Management Systems Advisor and ISO 9001 Lead Auditor, specialised in the development, implementation and improvement of Quality Management Systems.
2006 - 2011 Paradigma Consultoria
Co-Director, Consultant, Lead Assessor in Quality Management Systems, providing advice and training for companies in the Brazilian market.
2005 - 2007 College of Higher Education (Faculdade de Natal)
Institutional Planning and Evaluation Coordinator, Senior Lecturer and Manager
2004 - 2005 College of Higher Education (Faculdade de Natal)
Work-Placement Program Coordinator, Senior Lecturer
2000 - 2005 Aprimor Consulting
Consultant, Lead Assessor in Quality Management Systems
2005-2005 Military Police of the State of Rio Grande do Norte
2002 - 2003 Potiguar University
Lecturer, Adjunct Director
2000 - 2002 Potiguar University
Work-Placement Program Coordinator, Lecturer
1998 - 1999 Protele Telecommunications
1995 - 1996 Projetech Projects and Buildings Ltd.
Education Summary: - M.Sc. in Production Engineering
- B.Eng. in Civil Engineering
- Certified in Technical Construction
- ISO 9001:2000 Lead Auditor
- Member of the Chartered Quality Institute UK - Chartered Quality Professional
- Assessor for the Sebrae Business Excellence Award
- Consultant for the MPE 9000 Methodology (ISO 9000:2000 Standards applied to SME)
- Social Responsibility in Higher Education Institutions Seminar
- Institutional Evaluation of Higher Education Systems Regional Workshop