Indraft Solutions Limited is a UK company engaged in outsourcing digital dictation to India for transcription exclusively on behalf of professional clients i.e. doctors and solicitors.
Indraft operates a system whereby digital dictation is sent electronically to India via web link or e mail and is transcribed and returned within strict turn around times. For each client solicitor firm or doctor there is a template into which the dictation is transcribed.


Summary of Job Spec
• To train and supervise new staff (transcribers) to type in accordance with set protocols
• To oversee quality control and reduce the need for this work to be done in the UK
• To help set procedures and standards as a template for the future
The quality of the work produced by Indraft’s team is extremely high but finding suitably trained staff in India is becoming an increasing problem. Indraft also wishes to reduce the amount of quality control work it needs to undertake from the UK (and thus costs) and this in turn requires greater autonomy on the part of individual transcriptionists and hence higher skill levels. Indraft is in the process of recruiting a new batch of transcriptionists to work in India and wishes to send a suitably qualified, independent contractor from the UK to supervise the initial training of those new staff with the aim of ensuring that high quality standards are maintained.

It is envisaged that the training will take a minimum of 2 months possibly 3 depending on progress and will involve both group and individual training on site in India. The group size will be no more than 6 people. A full briefing on Indraft’s business and the areas of training that need to be addressed will be given prior to departure from the UK. However, by way of outline subjects to be covered will include formatting, punctuation, grammar including capitalisation, use of tense, Word shortcuts and file management etc

The people to be trained will all be able to type and have reasonble English skills both written and oral.

Who would suit this job?

A teacher or legal secretary would probably have the skills sought
Visa
You will need a visa to travel to India. Indraft will supply letters to assist in your application but the cost will be borne by you and it will be for you to prepare and submit the application and any agreement will be conditional on you obtaining the necessary visa and complying with its terms. Indraft will pay the fee for a successful visa application
Flight
Indraft will pay for your return flight economy plus on an airline of its choice. Your travel costs in India will be borne by you
Medical/travel insurance
This will be your own responsibility and cost
Hours of work
Will be Monday to Friday 0800 to 1600 IST with the usual breaks for lunch etc
Confidentiality
You would be required to sign a confidentiality agreement before undertaking any work for Indraft
Qualities required:
Good organisational skills
Excellent spoken and written English
Previous experience of training or teaching
Knowledge of English law would be beneficial though not essential
A good working knowledge of Word and to a lesser extent excel is required particularly on Word formatting and use of hot keys/shotcuts.

Project Type : Fixed Price Project

Budget Range : More than £10000

Budget Type : Fixed Fee

Approx Start Date after bid is selected : Within one month

Attached files : None