MARKET RESEARCH
- or -
Post a project like this$259
- Posted:
- Proposals: 5
- Remote
- #3075264
- Expired
Description
Experience Level: Expert
Estimated project duration: Not sure
* CONTACT ONLY IF YOU HAVE DONE THIS TYPE OF MARKET RESEARCH IN THE PAST & WORK EXAMPLES AVAILABLE TO SHARE *
Objective: To find out overall market scenario for Virtual Assistant service provider offering low-cost front office solutions within Australian SMEs.
These services mainly include Voice/Virtual Receptionist services such as Live call answering, email management, diary management, web-chat & chat bot handling, also Data-entry, Payroll, invoicing, supply management & other day-to-day front desk duties.
Key Topics:
Covid Impact on Australian SMEs - Pre-Pandemic vs Post-Pandemic analysis using SPIN (situation. pain-points, implication & need off). To understand the current challenges being faced by the local businesses if any & whether there is a an increased need for virtual services due to recent financial losses as part of the cost-cutting & business surviving strategy.
Product Demand - Detailed analysis to understand product viability in the current market scenarios & how it would add value to the businesses going forward, future growth prediction, risk assessment, Strengths vs Weaknesses, Opportunities vs Risks.
Competitor Analysis - Details about existing providers offering similar services in the region, their business statistics, clientele, growth strategy & most importantly success mantra. Opportunities vs Threats.
Target Market Analysis - Detailed understanding of the relevant business segments & their need for this product. Client categories as per Urgent vs Non-urgent, High profit vs Low profit, High revenue vs Low revenue, Long-term vs Short-term. Single Decision-makers vs Multiple Decision-makers, Quick sales turn around time vs Slow sales turn around time.
Pricing & others:
Average Contract Value, contract length, Payment plans, Average Client Spent, Subscription duration, Average product life span & others.
Objective: To find out overall market scenario for Virtual Assistant service provider offering low-cost front office solutions within Australian SMEs.
These services mainly include Voice/Virtual Receptionist services such as Live call answering, email management, diary management, web-chat & chat bot handling, also Data-entry, Payroll, invoicing, supply management & other day-to-day front desk duties.
Key Topics:
Covid Impact on Australian SMEs - Pre-Pandemic vs Post-Pandemic analysis using SPIN (situation. pain-points, implication & need off). To understand the current challenges being faced by the local businesses if any & whether there is a an increased need for virtual services due to recent financial losses as part of the cost-cutting & business surviving strategy.
Product Demand - Detailed analysis to understand product viability in the current market scenarios & how it would add value to the businesses going forward, future growth prediction, risk assessment, Strengths vs Weaknesses, Opportunities vs Risks.
Competitor Analysis - Details about existing providers offering similar services in the region, their business statistics, clientele, growth strategy & most importantly success mantra. Opportunities vs Threats.
Target Market Analysis - Detailed understanding of the relevant business segments & their need for this product. Client categories as per Urgent vs Non-urgent, High profit vs Low profit, High revenue vs Low revenue, Long-term vs Short-term. Single Decision-makers vs Multiple Decision-makers, Quick sales turn around time vs Slow sales turn around time.
Pricing & others:
Average Contract Value, contract length, Payment plans, Average Client Spent, Subscription duration, Average product life span & others.
Andy S.
0% (0)Projects Completed
-
Freelancers worked with
-
Projects awarded
0%
Last project
25 Apr 2024
Australia
New Proposal
Login to your account and send a proposal now to get this project.
Log inClarification Board Ask a Question
-
There are no clarification messages.
We collect cookies to enable the proper functioning and security of our website, and to enhance your experience. By clicking on 'Accept All Cookies', you consent to the use of these cookies. You can change your 'Cookies Settings' at any time. For more information, please read ourCookie Policy
Cookie Settings
Accept All Cookies