****Note to all users- Minimum service fee change****
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Please note that recently we have introduced a minimum charge of £2 (or the equivalent €2.5 EUR and $3 USD) on all invoices, this change has taken immediate effect.
As our community grows, the most important factor for us is being able to offer you top quality service and maintain the high standards you've grown accustomed to via our great support staff. The insight gathered from our community has been the driving forces for the impending changes that we feel will really demonstrate how much we value the loyalty of our community. We know actions speak louder than words which is why we've been working round the clock to make this happen.
To provide clarity and avoid confusion, I have removed a previous thread on the forum regarding this, however comments are welcomed here and we will respond to everyone's queries.
If you have any specific questions relating to an invoice, please contact a member of our support team.
This thread has been edited by a moderator for the following reason(s):
Tue, 24 Apr 2012 at 8:32am