Trainer and Consultant
Knutsford, United Kingdom
Nicola Cowburn has been employed in the not-for-profit and charitable sectors, working on a number of different assignments in a range of organisations since 2001. She has undertaken many different challenges, and consistently worked in partnership with a diverse range of organisations to achieve targets and goals. She has first-hand experience of researching and creating solutions to support and deliver projects using flair and innovation. She has worked with local government, major companies delivering employee volunteering, small and medium sized community groups, regional and national charities, and the Volunteer Centre and CVS network . She has also sat on strategic working groups within local authorities, worked in tandem with a range of statutory services, and has previously been on the steering committee of a Volunteer Managers Forum in Cheshire. Her skills in problem solving and natural resourcefulness have enabled her to have successes at many different levels. Nicola is a competent trainer, both for groups and one-to-one delivery. She has written and delivered courses on a variety of subjects including Communication Skills, Customer Service, Train the Trainer, Drugs Awareness, Producing Publicity Materials, Leadership Skills, ICT and Volunteer Management. As a volunteer, she has been a Trustee of a health-related and fundraising charity; primarily project managing a retail unit on a voluntary basis, as well as having responsibility for good practice around governance in the organisation. Other voluntary work includes event management, fundraising and puppy walking. Nicola has an extensive background in marketing, both in the private and not-for profit sectors, and has organised a number of successful events both individually and in partnership with other organisations. In addition to this she has worked in the private sector for over eleven years in a variety of roles, with responsibility for high profile projects. She currently works with a range of clients in the North of England delivering a variety of consultancy, assessing and training projects • Experienced assessor for BBC Children in Need and The Community Foundation for Liverpool, dealing with applications from a variety of projects from the North West of England through research, interviews and data analysis. • Worked in partnership with a diverse range of companies, organisations, public sector bodies, and statutory services to deliver a number of programmes and initiatives. This has included recruitment events, employee volunteering, training, facilitation, panels, assessment, research, quality assurance and the implantation of ISO 9000, ILM Centre Accreditation and Investors in People • Generated over £250, 000 in income through trust fundraising for a range of organisations. • Author and deliverer of The Excellence in Volunteer Management Training Programme to a range of clients thought out the North of England, as an Associate of Volunteer Centre Warrington. • Researched and designed a Marketing Plan for Volunteer Centre Warrington. This resulted in the successful launch of a new range of training products for the Third Sector with the aim of being self-sustaining. • ...Developed, implemented and managed a small business for ILFORD Imaging which involved marketing and the development of a niche
premium... product for the business. • Worked with Cheshire Fire and Rescue Service to identify key areas for improvement relating to their Volunteering Programme, policies, procedures and targets. • Proven skills as a front-line Volunteer Manager, successfully increasing volunteer numbers, meeting targets, implementing appropriate policies and procedures and retaining strong and loyal volunteer bases in a range of organisations. • Responsible for a number of high profile marketing campaigns, including all aspects of qualitative and quantative research, field trials, promotion, advertising, direct marketing and customer support through a variety of traditional and interactive media sources. • Regional Consultant as part of Capacity Builders Modernisation Programme, led Cheshire Community Action. Skills: Business Development
| Customer Service
| Grant Application
... and Assessment | Human Resource | Income Generation | Management Skills | Managing People | Office Management | Organisational Development | Partnerships and Networking | Project Management | Training 
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