Recruitment Specialist
Riviera del sol, Spain
OBJECTIVE Senior Recruitment, Account management, Client Relation, Sales. A proactive, highly motivated team player, versatile and able to focus under pressure. A strategic thinker with a proven track record in working to tight deadlines, exceeding targets and achieving results. Driven, dynamic, dedicated and has a passion for quality and detail. PROFILE ï® A seasoned professional and effectual leader. ï® 4 years of strong recruitment experience ï® Specialist sectors, Sales, Marketing, Finance, construction, engineering & industrial and Admin ï® Good experience in face to face client meeting presenting power point presentations as well as telephonic sales and contract negotiation. ï® Professional and friendly approach with activeclients building a good rapport. ï® Powerful but gentle closing abilities ï® Strong sales experience ï® Strong project experience ï® cold calling experience ï® Excellent billing record ï® Ability to work individually and in a team ï® Self motivator EXPERIENCE June 2005-July 2009 Global Recruitment Consultant Clarendon Parker ME FZ LLC, a Manpower Company, Dubai, UAE a world leader in the employment services industry Duties include: ï® Handling initially all clients job requests, and after all jobs but purely focused on the Saudi market. ï® Weekly conference calls with head office and colleges ï® Assisting in managing and developing a recruitment team ï® Managing the successful implementation of the recruitment plan ï® Liaising directly with the company management and provide information on current recruitment activities. This includes providing a weekly report for various divisions to review action on hires; ï® Identifying new business opportunities, developing client relationships and managing client database. ï® Receiving, categorizing and input suitable applicants into the CV database; updating the CV database, conducting search through resumes, screening and short listing candidates for review; ï® Conducting interviews and testing where applicable; ï® Arranging interviews between candidates and Client and following up on results ï® Managing and participating in the recruitment process from identification of request to fill a position to the candidate actually joining the firm; ï® Ensuring that selected websites are up to date with current vacancies; ï® Liaising directly with the financial department and management to inform them of potential billing dates, advertising expenses of clients etc; ï® Providing timely feedback to the applicants with regard to their application and/or interview; ï® Liaising with client on current status of vacancies; ï® Any other tasks as may be assigned within the frame work of the recruitment department; ï® Adhering to and achieving incentivised targets; Market Research and Development Consultant, 2007 Relocated back to Spain, but had the honor to stay installed with Clarendon Parker ME FZ LLC I started a whole new section of our business as, developing the North African market for Clarendon Parker ME FZ LLC Duties include: ï® Focusing ...purely on expanding our business into North Africa, Morocco, Algeria, Tunisia, Egypt ï® Market
research regarding competitors data, ï®
Research... government rules and regulations, ï® Customer survey, establishing initial contacts with the clients, multinational companies ï® designing action plans, ï® Day to day handling of jobs, clients, candidates. ï® Weekly conference call with the MD, discussing weekly progress, clients, contacts, placements, , obstacles, etc… Recruitment Consultant •Sales and Marketing 2006 Duties include: ï® Identifying new business opportunities, developing client relationships and managing client database. ï® Client visits, and contact negotiations ï® Handling jobs for several clients simultaneously ï® Receiving, categorizing and input suitable applicants into the CV database; updating the CV database, conducting search through resumes, screening and short listing candidates for review; ï® Conducting interviews and testing where applicable; ï® Arranging interviews between candidates and Client and following up on results; ï® Managing and participating in the recruitment process from identification of request to fill a position to the candidate actually joining the firm; ï® Ensuring that selected websites are up to date with current vacancies; ï® Liaising directly with the financial department and management to inform them of potential start dates; ï® Providing timely feedback to the applicants with regard to their application and/or interview; ï® Liaising with client on current status of vacancies; I initially started my career in Clarendon Parker ME FZ LLC, as Contracts Administrator, moved within 3wks to become a Contracts Account Manager Duties include: ï® Internal and external interface for all contract staffing issues, managing the relationship between contractors, clients and contacts, developing and promoting the Contract Staffing division in addition to offering an exceptional level of service and by doing so continually and consistently raising the service standards offered to both contracts and clients. ï® A central point of contact for the company and to meet and develop relationships with all clients and contractors. ï® Coordinating the recruitment process from the initial stages of contact ï® Ensuring that any project/ migrations are handled efficiently ï® Coordinating with the Accounts & Administration Department to ensure that payments, bonuses, commission, benefits are paid on time, ï® Handling/ Diffusing complaints/ situations if contractors are facing any problem or require any guidance or support, ï® Preparing regular operational reports of all services, issues and results, ï® Managing multiple accounts and simultaneously execute communication plans to develop the continual improvement of client / partner satisfaction, ï® Developing key account plans making a significant contribution to the growth of new and existing key accounts, ï® Managing all members of the Contracts team and ensuring their ongoing development by conducting regular Performance Management reviews; 2004 Personal Assistant Click2buy, Online / EBay. Sotogrande, Spain This is a fast growing company originating from the UK, importing quality leather motorcycle goods from Pakistan. In the last year this company has become one of the top sellers on Ebay, and has increased its business by 500%. I assisted in all aspects of managing a small but fast growing business. Duties include: ï‚§ customer liaison, ï‚§ managing accounts, ï‚§ office management, filing, preparing letters, etc.. ï‚§ Organization of employer’s daily schedule, handling and responding to emails, handling agenda ï‚§ Setting up the Spanish and German sectors of the business using my extensive language skills, organizational skills and my customer service background. 2001-2003 Customer Service IKEA LTD, Thurrock, UK One of the best known global furniture companies, known for quality and value. ï‚§ Focussing on customers who call the store to feel the same welcome they get when they pay a visit in person. This is down to the service/call center co-workers. I was based in the store and handled the complaints, etc from there onwards - answer customer calls and follow-up orders step by step in order to provide customers with accurate information, assistance, solutions. This department is on the front line when it comes to complaints about errors in our systems, so it is important that co-workers here can give internal feedback that helps prevent future problems. ï‚§ Responsible for organizing and administrating a training program for software used within IKEA customer service department. ï‚§ Responding to customer enquiries via email, by telephone and also directly in the store. ï‚§ Liaising directly with the delivery services and with other departments within the Ikea store. ï‚§ Active member of the Health and Safety team. ï‚§ When required, also assisted in returns, face to face client complaints, stock checks, information desk, training new members of staff. ï‚§ Left due to relocation to Spain 1999-2001 Coordinator British Telecom, Edgeware Road, London, UK This global corporation is the world leader in telecommunication, ï‚§ Involved in the set up of the Dutch side of BT conferencing (Telfort) ï‚§ Setting up conferences for multinational companies, as well as dealing with legal calls and introducing conferencing to a wide range of businesses. ï‚§ Also I used my language skills to assist the other departments 1996 - 2000 Shop Manageress Stocagio, Salou Spain I managed a clothing shop, with eight sales and admin staff in a busy tourist resort. This was for a multi European company. ï‚§ responsible for all aspects of the day-to-day running of the shop. including managing staff, stocktaking, accounts, advertising and sales. EDUCATION Katholiek Gelders Lyceum Schaarsbergen Arnhem The Netherlands 7 GCSE (Dutch Equivalent Middelbare Hotelschool( BOL), Arnhem Basic management HIC, Social/ Commercial practice in the reception, Social/ Commercial practice in the restaurant, Operational business management LANGUAGES Dutch Native English Fluent Spanish Fluent German Intermediate French Intermediate Skills: Human Resource