Freelance Data Entry / Administrator / Typist
Stoke-on-Trent, United Kingdom
I began working within the Gaming Industry in late 2007, having very little knowledge of sports and embarrassingly limited knowledge of Betting and Gaming. However; I was focussed during my training with the company, devoted and hard working. Within a matter of months, I was considered a valuable team player and as more time passed, I became seen as a senior and experienced advisor within the dapartment. 18 months into the Customer Service advisor role, I was offered a promotion as acknowledgment of my ability and efforts. As a team leader, I was able to develop my organisational skills, ability to prioritise ...and deal with tight deadlines effectively, alongside expanding on my adminstration skills by completing tasks for my Supervisor,
(data entry,... copy typing, audio typing and producing reports and presentations). Working within the company as a whole enabled me to put my English skills into practise, dealing with customer correspondence via email, live chats, letters and faxes. I am currently working towards a Level 1 Open University qualification. I am in the process of applying for an Access to Higher Education course (part time study) and as such, am looking for part time hours to fit around my school day. I have a keen eye for detail and type at approximately 65wmp with a very good accuracy rate. My previous experience should give you an idea about the type of person that I am. Joining an industry that was completely new to me was a challenge in itself but I was able to adapt and worked hard to become proficient within my role. Also, I worked hard to gain status and become a strong team player. I had to be a good communicator, with both customers and internal colleagues to get tasks done. As a Team Leader, I had more one-on-one contact with the Management Team and was regularly asked to complete tasks for my direct Supervisor. This experience will be invaluable to you as it demonstrates that I know what questions to raise to make sure I know what is being asked of me. Although I have not done freelance work before, I am confident that the skills I have gained in full time work are easily transferrable and I will easily build a good reputation on this site. I look forward to working on assignments.Skills: Call Center Skills
| Copy Writing
| Customer
... Service | English | MS Power Point | MS Word | Speed typing > 60 WPM | Testing