Found ? profiles matching your search criteria (customer service)

MBA Sales Professional. Telesales/Telemarketing/Custome...

I am MBA qualified and have a very successful sales career spanning over 20 years. My clients are based ...all over the world. As well as being a superb sales professional, I am experienced in sales, marketing, customer services... and administration. My communications skills are first class and I have an excellent telephone manner. I am used to dealing with people at all levels and from a variety of industry sectors. I am extremely IT literate and an accomplished producer of all necessary sales & marketing documents i.e. sponsorship proposals, letters, e-mail templates, phone scripts etc. I am used to working with various databases and CRM systems. With many years spent in advertising sales & publishing, I am also skilled in editorial production and proof-reading. I am used to B2B and B2C sales, including cold calling and lead research for database compilation. I also work closely with a small select group of equally skilled professionals. At times of peak workload, they can provide a superb service of equal calibre to mine. My norm is to work to an hourly rate - I do not accept commission only work. I only conduct business on the contracts acquired via this site through the PPH system. Also, due to the actions of a few unscrupulous clients, I require all communication to be made via this site.
Skills: Cold calling | Copy Writing | Face to... face selling | Lead generation | MS Excel | MS Power Point | MS Power Point presentations | Office Management | Power Point Formatting | Sales/ Marketing letters | Telesales

Marketing & Customer Service Professional

Over the last 3 years I have successfully completed a wide range of telemarketing projects for clients over various industries globally. Specializing in Contact List Building & Cleansing, Lead Generation, Market Research, Data Entry. Identifying key decision makers and target companies through telephone and internet research. Generating brand awareness through telephone and email campaigns. Using Salesforce, Excel, Word, Powerpoint. ...I am seeking Opportunities to take on projects like this working from home. I also have 7 years customer service... experience in a call centre capacity. I have an excellent telephone manner.
Skills: Call Center Skills | Cold calling | Lead... generation | Managing People | MS Excel | MS Power Point | MS Word | Project Management | Salesforce | Telesales | Training

IT, Sales and Customer Services

I am a true professional having worked in sales for 10 ...plus years I am currently studying IT and have a strong academic back ground in sales and also customer service.... I have also worked in advertising sales field and tele marketing . I have worked for Hewlett Packard as a Business Development Manager, British Telecom as an IT Sales Advisor and my most recent employment with IT XChange as a Technical Account Executive. Whilst at IT XChange I have became accreditate as an IBM System Expert and have left there to continue studying IT. i have free lanced for the last year for a writing company called Cooper Murphy.
Skills: Cold calling | Computer Technician | Customer Service | ... English | Face to face selling | Lead generation | MS Excel | MS Power Point | Oracle CRM | Siebel CRM | Telesales

Translator, Admin, Customer Service, Language Tutor, da...

I am able to provide a range of assistance including: data entry, translation and virtual assistance., Customer Relations, uploading products... on e-commerce websites, filing, excel work ...
Skills: Arabic | French | MS Excel | MS Power... Point | MS Word | Speed typing > 60 WPM

VA / Administration / Bookkeeping - QuickBooks / Custom...

As you will see from my CV, I have worked in many varied roles, but they have all required a high level of administration. I have lead teams in 2 separate companies towards the ISO 9002 qualification and have also provided the essential paperwork for many a successful tender for companies such as RNLI, M.O.D. and the Tate Gallery contracts. I have worked as a VA to the local MP and provide ad-hoc services to the local council. Previously, I was an Office & Logistics Manager working for a company with related duties for a multi-million pound contract. These included maintenance of the company account, provision of all Health & Safety documentation to the client, maintenance and review of KPI performances on a weekly basis and all correspondence between the client and ourselves. My responsibilities also included the scheduling of all of the contracted work and the implementation of cost saving procedures / actions, whilst maintain a high standard of operational output. I have carried out Sales work throughout my career, whether it is internal sales to expand on existing clients or developing a sales structure to compete for new business within the chosen sector. Diary (manual & online) maintenance, a high level of customer care, achieving company KPI’s / Sales Targets and accurate record keeping are aspects of any sales position that I feel I am exemplary at undertaking, of which I also have a proven track record in. My qualifications include a degree in Law, as well as a degree in Business Administration. I am also a member of the Institute of Certified Bookkeepers and I have been able to use the skills I have learnt throughout the many varied positions that I have worked in, which has built on my studied knowledge. I believe that I have all of the attributes that a client looking for freelancers in my fields would require and the home office set-up that would be essential to the position, with the added bonus of a dedicated phone line for business calls, so that no call is missed. I feel that I have an excellent telephone manner and I can adapt to any situation. I am fully proficient in all MS Office applications and have the current programmes already installed (Office 2010). I also have installed QuickBooks Pro, which I use on a daily basis, however I am willing to use any programme required. All of my work is carried out in an efficient & timely manner with a high degree of accuracy that would be required by any client. I feel ...I would quickly adapt to any working arrangement that you would wish and portray an efficient service to your customers.... I have an excellent telephone manner, I'm professional at all times and I feel that I can prove to be an asset to a client’s growing team. References can be provided on request.
Skills: Bookkeeping (double-entry) | English | Face to face... selling | Human Resource | Management Skills | Managing People | MS Excel | MS Word | Office Management | Public Relations Skill | Quickbooks | Telesales

Business Development Manager/Sales/Product/Customer Ser...

Very few people like making that very first telephone call to a potential customer - I on the other hand love it! Let me make those initial contacts for you, thus freeing up your time to convert the sales opportunities you already have. Many of my clients ...have benefited from these services - Qualified Appointment Setting Database Cleaning Reviving Previous Customer Lists Introducing your Products and/or Services... Managing your Database Market Research About Me ~(Please see my feedback): I have a 12 year strong background in sales and maintain an excellent sales performance standard. My sales work comes from both public and private sectors along with extensive customer service managerial role experience. Armed with valuable people skills and an edge in telemarketing my drive and determination combined with a genuine interest and full understanding of what I sell achieves the right results. I am a very self motivated individual with a natural flair for new business generation. A true people person enjoying what I do!. I have a team of experienced colleagues that work along side me to ensure the project is completed in the agreed time frame. We have a clear aim to turn your leads into new business and pride ourselves in offering a personal service, working very closely with the client. Working in conjunction to maximise your telesales profitability, productivity and telemarketing success.
Skills: Call Center Skills | Cold calling | Face... to face selling | Human Resource | Lead generation | Management Skills | Managing People | Salesforce | Telesales | Training

Customer Service & Sales Support

Having been raised in the US and completing my high school, I spent five years in London where I completed my Bachelor's in International Management and further pursued a Master's in Finance. During the time of my studies, I have held numerous ...positions in inbound and outbound call centers. I have now experienced almost every role within the umbrella of Customer Services.... Having worked for a brand leader for the last 4 years I have consistently improved upon the skills needed to rapidly assess and handle a variety of complex queries. I believe a polite manner is essential and is already a complete part of my attitude towards my work and life. I am looking to continue using the skills and knowledge attained to work from home so that I may experience more challenges and develop the varied and interpersonal skill-set I have accumulated over the years. I look forward to working with you and hope that you will allow me to add benefit to your organization.

Freelance Administrator, Customer Service and Sales Spe...

Self starter and experienced administrator and call handler in both ...a sales and customer service environment - previous roles include email marketing, database validation and administration, inbound and outbound service... and sales.
Skills: CRM - ACT / Brightpearl | Customer... Service | Face to face selling | Lead generation | MS Access | MS Excel | MS Power Point | MS Word | Telesales

VA, customer service expert, writer, illustrator, speak...

<3
Skills: Adobe InDesign | Call Center Skills | Customer... Service | English | Face to face selling | French | German | Human Resource | Italian | Mac OS X | MS Excel | MS Power Point | MS Word | Networking with Windows 2000 | Photoshop | Project Management | Software Testing | Training

Freelance Sales/Marketing/Customer Service

Adept in all areas of customer service, sales, marketing, CRM, website content and development,
Skills: Blackberry/RIM | Call ...Center Skills | Cold calling | Customer Service | ... Face to face selling | Financial Modelling | Goldmine | Human Resource | Lead generation | Management Skills | Managing People | MS Power Point | MS Power Point presentations | MS Word | Organizational Behavior | Project Management | Public Relations Skill | Sales/ Marketing letters | Salesforce | Search Engine Marketing | Telesales | Training

Virtual Assistant

Over 10 years solid experience in various support roles for international companies in ...London. Currently working as a virtual assistant offering a comprehensive range of services: administration & executive assistance, sales & customer... support, research and translation - Educated to degree level, Trilingual.
Skills: Arabic | Customer Service | French | MS Excel | ... MS Power Point | MS Word | Power Point Formatting | Speed typing > 50 WPM | Web Research

Flash, HTML5 animation, Design, SEO

Web-working since 1998, our talents include: - Websites from A-Z - HTML5 animation - Flash animation - Illustration - ...Design - SEO - Flash AS3 applications Why choose ClipClic above all the other highly competent freelancers offering similar services... ? - WC3 compliant sites - Top ranking pages that look great to your users - Stable applications that will run for years - Clear, simple advice based on 12 years' experience - Timely delivery - Passion for your project (or we won't take it on) - Communication... Extensive, enthusiastic and friendly communication at all stages of a project by email, phone, Skype, and PPH message board
Skills: ActionScript | Adobe Illustrator | Adobe InDesign | Communication and positive advice | English | Flash | French | Games and interactive media development skills | HTML5 Animation | Macromedia Flash | Search Engine Optimization | Adobe Flash CS4 Test | Search Engine Optimization Test | Analytical Skills Test | English Language ...(Words and Phrases) Test | Customer Service... Test | Action Script 3.0 Test | Adobe Flash CS4 Test | English To French Translation Skills Test
Certified Skills: Adobe Flash CS4 Test, Search Engine Optimization Test, Analytical Skills Test, English Language (Words and Phrases) Test, Customer Service Test, Action Script 3.0 Test, Adobe Flash CS4 Test, English To French Translation Skills Test

Writer, Transcriptionist, Customer Service, Admin and P...

I am a versatile and enthusiastic person, who revels in doing a job and doing it well! I will exceed every expectation. I can help with almost any aspect of day to day life, personal and business. I am excellent at organizing ANYTHING, I am highly motivational and have helped people from planning a cross country move, to shaping their life for the better. I can ...write things, do things, and plan things. I am a skilled transcriber. I have an extensive background in Customer Service/IT... Support, for Global companies, and I pride myself in serving others. I am efficient and cost effective as I like to get the job done. Productivity IS my lunch. I am honest and reliable, if I think something is beyond my skills I will not take it on. I am very imaginative, and I can come up with great stories, images ETC. I win a lot of creative thinking competitions. I also have access to two fantastic photographers, with an extensive portfolio of amazing images. Together we can do anything from taking a business idea from concept to advertisement, to planning a special event or ceremony and documenting it. So if you find yourself in need of another pair of hands for WHATEVER, give me a shout. I will take the job with a smile on my face, and will only be paid if you are more than satisfied! Thanks for reading! Laura
Skills: Computer Technician | Copy Writing | Outstanding Customer... Service | Proofreading and Editing

English to Spanish translation service. I am committed...

Company representative for the ISO9001-2000 implementation, Document translation (Quality Manual, Quality Assurance Procedures, Forms and all documents needed by the... organization to ensure the effective implementation of the Quality Management System, the company was certified on Sep/2006)
Skills: Electronics Translations | General Manager | Legal Translations | ... Quality Assurance Tranlations | Translator EngSpa for ISO 9000 | Website Translations | English To Spanish Translation Skills Test | Spanish Spelling Skills Test | Spanish Spelling Skills Test | Spanish Spelling Skills Test | Spanish Vocabulary Skills Test | Spanish Word Usage Test
Certified Skills: English To Spanish Translation Skills Test, Spanish Spelling Skills Test, Spanish Spelling Skills Test, Spanish Spelling Skills Test, Spanish Vocabulary Skills Test, Spanish Word Usage Test

Ecommerce Architect, PHP Web developer, CRM Application...

We design and develop applications pertaining to web. Our service offerings are designed to help consumers thrive, by aligning their... people, processes, applications and technology into an integrated system, with consumer as a central focus. We are currently a solution providing company. We offer: 1. Graphic design 2. Website design and development, 3. Logo design 4. Print Brochures, 5. Business cards, 6. Stationeries 7. Websites - PSD to XHTML/CSS compliant websites 8. Content Management - Wordpress - themes, custom plugin development, Joomla themes, custom modules. 9. Ecommerce - Creation of custom online shop, integration with any payment gateways, oscommerce custom modules 10. Payment gateways - Paypal, Protx, Worldpay, MIGS, CCAvenue, EBS 11. Web application - Bespoke content management systems, intranet solutions, Campaign management systems, bespoke web applications "We live by design is an experience, we work by bringing mind and soul into focus, we thrive for ideal."
Skills: AJAX | CSS | English | JavaScript | MySQL | Photoshop | ... PHP | PHP/HTML/DHTML | XHTML

Joomla customization programmer

PROJECT SERVICES (1) -- Pilot -- For projects that can be built from existing software bricks. Fixed price. 1 to... 3 days. (2) -- Architecture proposal report -- For projects that require custom building bricks or custom integrations. Fixed price. 1 to 5 days. (3) -- Prototype -- For truly novel projects for which existing building bricks cannot be found. Hourly only. (4) -- Customization services -- Only for projects that have first gone through a pilot, an architecture proposal or a prototype. Fixed price. WHY I DO NOT TAKE VOICE CALLS Voice calls and also face-to-face meetings make it possible for people to talk first and only then to think about what they want to say. Email does not allow for that. To eliminate the possibility to talk first and to think later is probably the greatest invention mankind has ever made. Some people are incapable of thinking first and to talk only then. Consequently, they are unable to communicate with me about technical matters. This is not a disadvantage of email. On the contrary, this is its greatest and most appreciated feature. OTHER LANGUAGES French. Je maîtrise parfaitement le Français. Dutch. Ik beheers perfect het Nederlands.
Skills: Joomla | Virtuemart

Virtual Assistant/Data Entry Clerk/Customer Service Off...

I am looking for a remote job or project. Some of my strengths are : computer skills, excellent written English... and error-free work. (you can see below a more detailed list of my skills)
Skills: Blogging | Copy Writing | Customer Service | Data... entry | Data Processing | Editing Skills | English | Help Desk | Invoicing | Microsoft Office 365 | MS Excel | MS Word | Romanian | SAP | Training

Executrive Assistant/Researcher/Customer Service/Sales ...

Direct Sales - Marketing -Telephone Sales - Research - Personal Assistant - Administrator- Customer Service A Serious Sales Professional with an an excellent work ethic. Pro-active with reliable consistent results. Natural Communicator and rapid rapport builder, Influencer &, persuader, increasing ...investment in your products, events and services. Many years experience in Direct Sales, Secretarial Services, Telephone Marketing and Customer Service... driven business. Professional, organised, and bespoke service.
Skills: Access Accounts Horizon | Cold calling | Face... to face selling | Lead generation | MS Access | MS Excel | MS Power Point | MS Word | Office Management | Power Point Formatting | Sales/ Marketing letters | Search Engine Optimization | Spanish | Speed typing > 50 WPM | Telesales

Programmer

I have 15 years commercial experience as a programmer. My areas of expertise are C#, JavaScript, jQuery, Delphi, SQL Server and the ASP .NET MVC framework. I also have a board range of experience and have worked with PHP, Ruby, MySQL, Firebird, Python and Lisp. My most recent project was a highly scalable web 2.0 site that was able to cope with thousands of complex requests per second. Previous to becoming a freelancer I worked as an application developer for Windows programs using Delphi for 11 years. I then transitioned to web development using C# / ASP .NET. The areas I have worked in include EPOS, document management, reporting software, E-Commerce, custom web development and gaming sites. I offer support for the full development cycle of a project including analysis, design, development, testing, security and maintenance. The one thing I ...don't do is graphic design but I can recommend a good designer or subcontract if you require a full service.... With in-depth experience of software programming I bring a commitment to quality to all work I undertake.
Skills: .Net | AJAX | ASP.NET+ADO | C | C# | C++ | ... Coldfusion | Crystal Reports | CSS | Data Structures | Data Warehousing | Delphi | DHTML | Firebird | HTML | JavaScript | Lisp | MSSQL | MySQL | Online Payments | PHP | Python | Ruby on Rails | Testing | Unix | VBA | Visual Basic | XML

MD of ECM Consultancy, also web marketing specialists

Web Marketing Web marketing work includes all of the following: Income generating marketing: o Advertising income - earn income for customers by managing advertising campaigns on their websites. An example from Google Adsense: o Web Sponsorship - obtaining web sponsorship deals on behalf of customers o Search box income - insertion of search boxes within web pages. Traffic generating: o Web 2.0 - Use of blogs, forums and content syndication o Social networking - use of Facebook, MySpace, Twitter, etc o In link building - ...building links on behalf of customers to their websites o Search Engine Optimisation - ethical SEO on behalf of customers... to deliver medium-term improvements in search engine rankings. Link building development through white hat SEO techniques. Building links to agreed quality methods and standards. o Article Writing/Guest Post Blogging - Write articles to agreed standards, typically 400 words+, unique with pre-agreed SEO links. Manage posting to external blogs and external relationship management. o Pay per click - PPC to drive traffic to customers websites through various PPC companies, e.g. Google Adwords, Adbrite, Bidvertiser, etc o E-mail campaigns - Recommending an e-mail campaign strategy to customers to drive traffic to their website o Web analytics - Analysing the success of online activity through analytical software Could be used for both income and traffic generating o Banner advertising - pay for visitors to reach customers website - earn income from driving visitors to other websites o Affiliate programmes - pay for visitors to reach customers website - earn income from driving visitors to other websites Enterprise Content Management Enterprise Content Management work includes all of the following: - Pre-sales support - ECM strategic consultancy - Web rationalisation and critique - Project management - Product selection - Architecture - Business analysis - Recruitment support Enterprise Content Management work would be on a day rate basis only. Website Design Website design work includes all of the following: - Website design and supply to small, medium and large website customers - Supply of websites to businesses, charities, private individuals and government - Incorporation of website plug-ins (e.g. discussion forums, bulletin boards, etc) - Updates to existing Websites with new technologies, (e.g. blog, RSS, ) Ã�’½Ãƒ’¯Â’¿Â’½Ãƒï¿½ï’¿’½Ãƒï¿½Â’¢Ãƒï¿½ï’¿’½Ãƒï¿½Â’¯Ãƒï¿½ï’¿’½Ãƒï¿½Â’¿Ãƒï¿½ï’¿’½Ãƒï¿½Â’½Ãƒï¿½ï’¿’½Ãƒ’¯Â’¿Â’½Ãƒï¿½ï’¿’½Ãƒï¿½Â’¢ Domain hosting services Income Generating Websites Income generating Websites are sites specifically created to create an income for the website owner. Cornerstone will both create and market their own websites as well as sell both unmarketed and marketed sites to potential customers. Income generating Website work includes all of the following: - Thematic research/selection (including return on investment analysis) - Content research (create content for the website) - Select appropriate web marketing (Advertising income, search box, affiliates, etc) - Sign-up for required web marketing programmes - Skeletal website build, including web marketing code required - Migration of content into website - Go-live - Market the site like crazy!
Skills: Access | CSS | Editing Skills | Editing Skills | ... English | German | Google Adwords | Google Analytics | HTML/DHTML | JavaScript | MS Access | MS Excel | MS Power Point | MS Power Point presentations | MS Word | Project Management | Sales/ Marketing letters | Search Engine Marketing | Search Engine Optimization | Technical Writing Skills