Found ? profiles matching your search criteria (cs manager)

Interactive Designer

I focus on market-driven sites that out perform their competition on search engines and deliver strong brand consistency. I service... high-end niche businesses large and small.
Skills: Adobe Illustrator | Flash/ActionScript | HTML/DHTML | JavaScript | Online Payments | PHP/MySQL | Project Management | Search Engine Marketing | Search Engine Optimization | XML | Adobe ...Flash CS4 Test | Adobe Flash CS3... Test (Mac Version) | Adobe Photoshop CS3 Test (Mac Version) | CSS 2.0 Test
Certified Skills: Adobe Flash CS4 Test, Adobe Flash CS3 Test (Mac Version), Adobe Photoshop CS3 Test (Mac Version), CSS 2.0 Test

Illustration & Design

Freelance illustrator and graphic artist dedicated to creating commercial artwork that fulfills its client brief and generates emotion amongst its... target audience. International client list. Bespoke service; no stock images or templates used. Never had artwork rejected.
Skills: Adobe Illustrator | ...Adobe InDesign | Photoshop | Adobe Illustrator CS3... Test (Mac Version) | Adobe Photoshop CS3 Test (Mac Version) | English Language (Words and Phrases) Test | Email Etiquette Certification | Time Management Test
Certified Skills: Adobe Illustrator CS3 Test (Mac Version), Adobe Photoshop CS3 Test (Mac Version), English Language (Words and Phrases) Test, Email Etiquette Certification, Time Management Test

Web Designer/Developer

Web developer that specialises in the following: - PHP4+5. - MySql-MSSql. - Actionscript 2+3. - Javascript-AJAX (including jQuery and ...Mootools frameworks). - Flash Design/Development. - Search Engine Optimisation. - Email Marketing-Templating-Cron Jobs Via PHP. - Cross-browser HTML and CSS... GUI design alongside development languages. - HTML5 RIA Applications. - Dedicated server management. - Flash streaming server applications (Wowza, Red5, Adobe) and server installations. - Ecommerce system development and payment gateway integration for fully automated services. - Adobe Air applications for Linux--Mac--Windows--iPhone--Android--Blackberry. - Phonegap applications. Very familiar with all the above. Have created a vast array of websites and applications including illustation (e.g. photography), e-commerce, RIA software/databasing and Restful API's. Sites are bespoke and are the majority are developed in jQuery-javascript-PHP, to create a flowing and visually dynamic appeal, and allow the website to function across devices and browsers universally. However availability in regards to creating bespoke flash websites is also an option to clients, as I am a highly proficient actionscript developer. I also cover a vast area of Content Management Systems, where the user can change the information in a database via a simple form for selected areas of their website, which are then automatically re-displayed onto the page when submitted (without knowledge of web development whatsoever). Have experience with many API's; useful tools which provide powerful web development options add functionality to the user experience (Including Google, Facebook, Twitter and TomTom.) Also skills in the graphics sector of web design which includes the use of Adobe Fireworks for the creation of logos and web elements (such as themes) and After Effects for extending the features of animation to its full potential. My development company offers "all in one" packages, where the hosting and domain names are combined into one payment which occurs on an annual basis, therefore saving the client time. The first year's domain and hosting are included in any projects I take on, cutting out the hasstle of having to look around for hosting providers and purchasing domain names seperately. All clients receive access to an "Outsource Account", where they can setup email accounts, renew any services and much more... The company was one of few shortlisted for the 2010 Virtual Business Award. Recent work includes working alongside Savience Limited, a UK-based software development company specialising in cost-effective, clinic management systems for the health sector and have relationships with top IT suppliers to the NHS. Savience keeps well ahead of the competition and provides systems that integrate easily into existing IT infrastructures.
Skills: ActionScript | Adobe Fireworks | ...CSS | Flash | HTML | HTML5 + CSS3 | ... JavaScript | Javascript and jQuery | Joomla | MySQL | Online Payments | Photoshop | PHP | Search Engine Optimisation | Dreamweaver CS4 Test | Windows XP Test
Certified Skills: Dreamweaver CS4 Test, Windows XP Test

CS manager/Virtual assistant/Data entry professional UK...

For the last 11 years I worked for an out sourced call centre managing accounts for international mobile phone companies, dealing with customer service calls, client payment and billing systems, dealing with data entry and customer complaints, making outbound retention and telesales calls managing many successful campaigns such as business to business, customer satisfaction and sales, also experienced in using VOIP/Skype and trained ...to work to set targets whilst delivering excellent customer service. Self motivated and determined with proven leadership skills and managerial... qualities and who has had a significant impact in achieving corporate objectives through effective planning and team work, also offering a full range of secretarial/administrative duties including, typing (audio & copy), formatting existing documents, data input, database management, telephone answering, mail shots and other general office duties, my aim is to offer a comprehensive phone answering/back office service - enabling you to carry on your normal day-to-day activities leaving the customer service and office work to me.
Skills: Call Center Skills | Cold calling | English | ... Management Skills | Managing People | MS Access | MS Excel | MS Power Point | MS Word | Project Management | Speed typing > 50 WPM | Telesales

Joomla, Magento, Wordpress, DRupal, SEM, Mobile Develop...

We would like to introduce ourself as a global Open Source SOA consulting, system integration and outsourcing company that helps customers to design, model, implement and optimize their business processes and achieve interoperability between different applications and information systems. We have successfully delivered more than 400 websites in Indian Market till now and now we are very ...much excited to work with overseas clients. Below are the Services which we provide Currently: Web Design & Development Graphics... Designing E commerce Solutions Shopping Cart E-commerce RIA (Rich Internet Application) Digital designing CRM (Customer Relationship Management) SEO / SEM ERP (Enterprise Resource Planning)> IT Consulting Project Management IT Project Analysis & Documentation Database Mobile Development We provide IT services on following technologies. PHP, Joomla, Drupal, Wordpress, MySQL, Magento, Oscommerce, zencart, OpenCart, Cs Cart, ubercart, Bigcommerce, Custom Shopping Cart etc JAVA, J2ME, J2SE, Liferay, Alfresco, iPhone, Andriod, Blackberry, Symbian, Ipad Adobe Macromedia Flash, Flex, Photoshop HTML, DHTML, CSS JavaScript
Skills: Joomla | Magento | MySQL | Oracle | Oscommerce | PHP | ... Search Engine Optimization | Wordpress | Zen Cart

Design, Print, Publish, Marketing, Advertising, Sales

With over 15 years advertising, design, marketing, sales and publishing experience, I specialise in working with small to medium companies... including start-ups. I offer my services on a remote / freelance basis and work to clients’ needs and budgets. For clients who do not wish to hire a full time designer / sales expert or marketing expert, then I am the perfect alternative. I will be on hand to carry out your ad-hoc and on-going requirements, from design to print and delivery - ensuring you brand continuity, professionalism and satisfaction at an affordable rate. I also work long hours which helps when clients need work done at short notice or to tight deadlines. I work with 5 or 6 clients only at any one time to ensure that I am never over extended and able to provide my full attention. My clients appreciate my personal approach. Here are just some of the services I offer: - Graphic design - Web design / DTP or Wordpress - Leaflets / Flyers / Brochures / Posters - Magazines (contract publishing, entire service portfolio from design to admin and credit control) - Corporate branding - Business cards & stationery - Exhibition and promotional materials - Print / web adverts - Copy writing - Advertising advice / bookings - Marketing advice - Sales & Sales Management If you have any questions at all please just ask. My portfolio is online on PPH or at www.limechilli.co.uk which includes testimonials. Please have a look at my feedback rating both on PPH and my own website. Many thanks for taking the time to look over my profile. Lesley
Skills: Adobe Illustrator | Adobe InDesign | Advertising Sales | Direct Sales | FrontPage 2000 | Photoshop | Sage Line 50 | Sales | Sales and Marketing | ...Sales Management | Wordpress | Adobe Photoshop CS2... Test | MS Word 2007 Test
Certified Skills: Adobe Photoshop CS2 Test, MS Word 2007 Test

Graphic Designer/Image specialist and Video Editor

I’m a UK based 3D Digital ...Designer and Video Editor with skills and experience in Cinema 4d R13, Final Cut pro X, Adobe After effects CS5.5,... High Definition Video, Advertisement, 3D modelling. I provide high-end, broadcast quality 3D animations, 3D modelling and video editing services to clients of all sizes. Over 10 years experience No job too big or small Background removal specialist Image manipulation 48hour turnaround Youtube channel (aztechfilms) for showreel have a look at www.youtube.com/watch?v=8WUXDMd9_Cs <<<latest work
Skills: Adobe After Effects 7.0 | Adobe Illustrator | ... Adobe InDesign | Adobe Premiere | Cinema 4D | Computer Technician | English | Final Cut Pro studio Video Editing | Mac OS X | Management Skills | Managing People | MS Excel | MS Word | Photoshop | Quark Express

Writer/Editor/Digital Consultant

I'm a professional writer and editor, with extensive experience in a range of fields - from academic, business and fiction publishing, transcription, lifestyle blogging and digital ...image management. As a writer, I cove a broad scope of subjects, and have written on a range of topics... including fashion, arts, travel and lifestyle, as well as IT and business-related themes. I also provide transcription services and have experience in working with academic, research and legal fields, as well as entertainment, current affairs and news programming. I am able to transcribe from both audio and video content. As an editor, I've worked with publishers producing both 'traditional' books and e-books, as well as content for magazines, journals, web copy and marketing materials. I have a sharp eye for detail and accuracy, as well as strong sense of construction, flow and narrative. I am a post-graduate from the University of Warwick, UK, and have extensive experience in working with undergraduates and post-graduates on a range of projects covering the arts, social sciences, linguistics and more. I also have extensive experience in digital imaging and colour management. I have worked with numerous picture agencies and libraries across the UK and internationally, and provide retouching services to agencies, publishers and photographers, covering a range of styles from technical photography, fashion and editorial, and catalogue imagery. ------------------------------------------------------------------------ Basic summary of my skills: - Based in the UK - able to travel across England and Wales. - Native English speaker - excellent language skills - Broad knowledge base: including Books, Music, Art, Food, Health, Social Sciences, Media, Business and IT. - Professional experience in Adobe Indesign CS 5 - Excellent product photography, retouching and digital imaging skills. - Well versed in all aspects of Photoshop and Acrobat - Always willing to learn more in order to provide the best services to my clients.
Skills: Blogging | Commercial | Dreamweaver | Editing Skills | Journalistic... writing | MS Excel | Photoshop | Photoshop/re touching | Sales/ Marketing letters | Speed typing > 70 WPM | Technical Writing Skills

Freelance Graphic Designer/Creative Artworker

I have over ten years of solid hands on, print side experience of all round creative artworking in the industry and possess excellent client/supplier relationship building skills. I also have account management experience which makes your life much easier! I can take the job from the first conversation through to delivery. Having worked for an in-house design team for a blue chip company, I was eager to extend my portfolio and set up Wabbey Design. This has enabled me to fulfill my ambition of working on various brands & provide a tailored one on one service to my clients. ...I'm well equipped with a very strong eye for elegant and stylish design together with superb Creative Suite skills (CS5... InDesign, Illustrator, Photoshop). Communication plays a key role in developing strong client/supplier relationships which gives an insight into what the client is looking for, fitting the ethos of that company or individual, making for an all round enjoyable experience. WABBEY has two levels of service; Premium Service encompasses a full service of conceptual design, artworking, recommendations on stock and finishes, arranging all print and delivery directly to the client. This, in return, enables the client a stress free process to get their items developed, printed & delivered. Standard Service provides creative design and artworking. Areas of interest are brand identity & logo development, advertising, brochures/leaflets/flyers, business stationery, exhibition, event & office branding and merchandise branding.
Skills: Adobe Illustrator | Adobe InDesign | MS Power... Point | Photoshop | Quark Express

Barrister, Company Secretary, Mediator and Arbitrator

I'm a qualified Civil law and Commercial Law direct public access Barrister with over 11 years of hands on experience and higher rights of audience at court. I am also a Company Secretary, Mediator and Arbitrator and qualified to adjudicate construction disputes. Bit like a solicitor only a Barrister! I provide companies with a niche company secretarial and legal service and can form companies, be your company secretary and/or provide your registered office, manage all your statutory filing obligations with Companies House, keep your books, handle any legal ...issues that arise including appearing in court on your behalf, negotiate and draft contracts including employment contracts, NDAs and Ts&Cs... so you can mind your own business. I can also handle many personal legal matters too so please do just ask. Please note that I do not want to enter into any working relationships that are not respectful and professional. I make time for each client which means I cannot work for everyone. Therefore I do not give refunds, discounts or expect to have no-shows at meetings or non-payment of fees. Any non-payment will be taken seriously and I will pursue fees legally as you would expect of a barrister.
Skills: company secretarial administration | dispute resolution | Human... Resource | Legal Language | negotiating and drafting contracts

Graphic Design Consultant

I have many years experience in the City of London within the corporate and financial sector and most recently I have been working within the office products industry. My experience crosses disciplines such as newsletters/inhouse magazines training manuals, annual reports, corporate brochures, corporate identities, leaflets, catalogues and POS. I am at ease with all aspects of project management from initial briefing through to final ...print and can work individually or as part of a team. I am fully conversant with QuarkXpress and Adobe CS5... (Indesign, Photoshop and Illustrator) and the OSX operating system.
Skills: Adobe Illustrator | Adobe InDesign | Managing People | ... Photoshop | Quark Express

IT Developer (Websites, Web Apps., PHP, Database - MySQ...

An experienced Web Developer who specialises in design, development and implementation of Websites for multicultural audiences. An energetic and hardworking person who believes in maintaining a high degree of dedication & commitment in all the duties engaged. Areas of expertise: - Object Orientated Programming - MVC implementation - PHP MVC Frameworks including Zend and CakePHP - Magento, Opencart, BigCommerce, Zencart, Prestashop - Python, Java, .Net(VB, C#) - JavaScript including Dojo, jQuery and Prototype libraries - W3C standards, Search Engine Optimisation, Google APIs - Development of Web Services and Service Client applications in SOA - MySQL, MsSQL, Oracle (Relational and OO DB) and Access DBMSs - Server administration Apache, IIS - Project ...management including technical document preparation - AJAX, XML, JSON, HTML/XHTML, CSS and SVN maintenance - Adobe Photoshop, Adobe Flash CS4,... Action Script, MS FrontPage, MS Office - FileMaker Pro and Server 10 - Web portals - Mobile Applications development in Dojo Mobile, and jQueryMobile - E-commerce usability and security Provide all kinds of Web and Software solutions and IT consultancy services to help businesses perform better.
Skills: AJAX | CackePHP | CSS | FileMaker | HTML /... XHTML | JavaScript | Jquery | Prototype | Dojo | Joomla | Magento | Opencart | BigCommerce | Mobil | iPhone Apps | MS Excel | Online Payments | Oracle | PHP/MySQL | Python | Search Engine Optimization | SQL | Technical Document Preparation | Wordpress | XML

Virtual Office Administrator

Hi, I’m Ginette and have been working in the business services sector for over 20 years and have considerable experience of working for a number of public and private companies. I set up UK Business Admin Solutions (UKBAS), a virtual support office, to provide businesses with a professional administration solution and project support services and run this from a fully equipped home office. With a small team of Virtual Administrators covering a variety of skills we help clients to concentrate on their business whilst we undertake the administration tasks. The service is intended to free up the clients time, enabling them to focus on running and developing their business and thus saving costs. The range of skills that we can provide are as below, however, this list is not exhaustive, if you can’t see the one you are after please contact us to discuss your requirements further. Office Administration: Management and Co-ordination of: • Customer Accounts – Spreadsheets – Databases – Resources - Programme (Work) Scheduling – Websites – Diary – Email – Meetings – Events – Travel - Accommodation - Social Media Creation of Office Templates, Processes & Procedure Documents – Copywriting - Proof Reading – Research - Google Advertising and Marketing Tools Word Processing (Transcription and Copy Typing): Interviews - General Correspondence - Business Reports - Quotations and Invoices - Books and Manuscripts - Dissertations and Theses - Minutes and Actions - CV's Data Input - Alpha & Numerical Inventories - Mailing Addresses - Product Descriptions Project Office Risks, Actions, Issues & Decisions Management - Budgeting, Forecasting and Recording of Actuals - Planning Tasks and Resources - Configuration Management Software and Applications Microsoft Word – Access – Excel – Powerpoint – Outlook 2010 Dropbox Google Docs Xero - Quickbooks 37signals Basecamp – Highrise ...– Backpack - Campfire Proposable Businesscatalyst ProofHQ Eventbrite Harvest Brightpearl Olympus AS-5000 transcription kit Lighthouse Salesforce Agilezen HTML CSS AdobeCS4
Skills: Bookkeeping (double-entry) | MS Excel | MS Power... Point | MS Word | Office Management | Project Management | Speed typing > 70 WPM | VAT returns

Independent videographer

Hi my name is Susan Gowland, I consider myself a dedicated technically minded individual, multi-skilled in IT (XML, HTML, SEO... Linking etc). I'm also a very talented video creator/editor, who has worked with various schools, BBC, Norden Farm Arts Center, The Firestation Arts Center etc producing short films, with audio or set to music. I also teach film techniques to children aged 6-16, including those with special needs. Film is an amazing medium it installs confidence and pride in most children. My website is GowlandFilmStudios.co.uk look me up, I think my work speaks for itself. Gowland Film Studios is an independent studio.
Skills: Adobe Illustrator | Adobe Photoshop CS5 | Adobe... Premiere | Data Structures | DTP WORKS | Editing | English | Events | Film | Final Cut | Google Analytics | HTML and XHTML | Link Building | Managing People | MS Access | MS Excel | MS Power Point | MS Word | Photoshop | Project Management | re touching | Search Engine Optimization SEO | Speed typing gt 70 WPM | Speed typing gt 70 WPM | Weddings | XML

IT Trainer/PA

I offer hourly IT training services, from complete beginner to super-user in many Adobe and Microsoft packages. Additionally I offer... a document design, creation and editing service using Word, InDesign and FrameMaker. Spreadsheet creation and trouble-shooting with Excel and Presentation creation and editing using PowerPoint. I can also help you organise events and conferences.
Skills: Adobe InDesign | Editing Skills | English | MS Excel | MS Power Point | Office Management | Power Point Formatting | Speed typing > 70 WPM | Technical Writing Skills | Training | MS Excel 2000 Test | MS Word 2007 Test | Microsoft Office Excel 2003 Test | Computer Skills Test | Microsoft Office PowerPoint 2003 Test | MS Word 2000 Test | Adobe InDesign CS3 Test | Business Writing Skills Test (UK Version) | Adobe FrameMaker 8 Test | MS PowerPoint 2007 Test | MS Word 2003 Test | MS Excel 2007 Test | MS Word 2007 Test | English Spelling Test (UK Version) | Adobe ...InDesign CS4 Test | Adobe InDesign CS3... Test
Certified Skills: MS Excel 2000 Test, MS Word 2007 Test, Microsoft Office Excel 2003 Test, Computer Skills Test, Microsoft Office PowerPoint 2003 Test, MS Word 2000 Test, Adobe InDesign CS3 Test, Business Writing Skills Test (UK Version), Adobe FrameMaker 8 Test, MS PowerPoint 2007 Test, MS Word 2003 Test, MS Excel 2007 Test, MS Word 2007 Test, English Spelling Test (UK Version), Adobe InDesign CS4 Test, Adobe InDesign CS3 Test

Logo | Web | Print | www.zeeshanazeem.carbonmade.com

Hello, I'm a Zeeshan Azeem Creative Website & Graphic Designer having experience of over 6 years as a Professional designer.... I have worked with Software houses & creative agencies. I'm an expert in Web-media Design, Print-media Design, Interface designs, Packaging Designs, Logo, brand identity designing, etc. Over this duration I have created various templates and logos that have received recognition worldwide. The world is made of colors and it’s the artist that needs to punch in the right amount. SPECIALTY Web Designing Print-media Designing Packaging Designing Logo & Stationary Designing Flash Banner Design & Animation Business Presentation Hard Copy Catalog Designing (brochures, cards etcâ�’¦.) Multimedia Presentations (Flash) Project Managements and Administration.
Skills: Adobe Dreamweaver CS5 | Adobe Flash CS5 | ... Adobe Illustrator CS5 | Adobe Photoshop CS5 | CMS | Corel Draw | HTML + CSS | Joomla CMS | Logo Design | Macromedia Freehand | Print Design | Website Design and Development | Wordpress CMS

SEO | Website Design Director

SEO - Position your business for success on the Internet. Proven skills in delivering results. Working with a wide range of organisations, including retail, consulting, manufacturing and service companies, he has obtained the right exposure to provide 1. Sustainable growth 2. Low cost of new client acquisition 3. Client retention. This has been achieved organically via the Internet using a mix of SEO techniques: Website optimisation Server-side optimisation Social Networking E-mail marketing and viral marketing Affiliate marketing Pay per click Analytics This holistic approach is the only way to achieve real results. SEO rules change frequently and keeping pace is vital. He voluntarily contributes to Goole’s Webmaster Central help forum and is rated highly. This allows new search trends to be spotted early. Enjoys solving complex requirements relating to Search Engine Positioning to meet organisational needs. Search Engine Optimisation and Digital Marketing Key skills off-site optimisation at Server level, social networking, content/onsite optimisation and overall performance i.e. load speed. Internet marketing also includes Google adwords (PPC), affiliate marketing, e-mail marketing. Affiliate marketing including cashback / incentive tracking management. Tools include SeoMoz, ...Wordtracker, Google analytics, Google Webmaster tools and IBP. Website Design Web Design developing XHTML and CSS W3C compliant websites. CS3/4... Dreamweaver, Photoshop, Fireworks, Flash, JavaScript, PHP, Illustrator and InDesign. Social networking development Wordpress, B2Evolution along with E-Commerce applications.
Skills: Adobe Illustrator | Adobe InDesign | ...Adobe Premiere | Blogging | Copy Writing | CSS | ... Dreamweaver | Flash/ActionScript | JavaScript | Macromedia Flash | MySQL | Photoshop | PHP/MySQL | Salesforce | Search Engine Marketing | Search Engine Optimization | Siebel CRM | XHTML | Search Engine Optimization Test
Certified Skills: Search Engine Optimization Test

Translation(Any Language Worldwide)/Drupal/Wordpress/Tr...

Over 3 years of experience running a translation agency which includes native speakers from all over the world and we... do translations in almost all languages and also at good rates and our main motive is quality. I also posses experience in Web development in WordPress, HTML, JavaScript, Ajax , WordPress and Asp.net, i developed various projects at our college level i.e library management and Image processing for my client.I am here to build strong relationship with my clients so that i can achieve success in my career and to do my job with full commitment. I also posses experience in karaoke video production, SEO, Back links generation, Audio editing. I love to do work with sense of ease and comfort.Completes work on time and I am very organized as same is my work.
Skills: Adobe Photoshop CS5 | ASP.NET | HTML +... CSS | JavaScript | jQuery | Mathematics | Web Research | Wordpress

CAD Engineer/Graphic Designer

I specialise in development, mechanical 3D CAD design for a wide range of products, as well as Graphic Design. Mechanical 2D drawings, convertion of 2D to 3D. I have used many CAD packages for modelling, technical engineering drawings, GA drawings, simulating, FEA, animation and optimisation and photo realistic renderings. Specialist/Technical Skills Software: Autodesk ...Inventor, Solidworks, UGS NX 4, SDRC Ideas11NX, Auto CAD, Mechanical Desktop, Finite Element Analysis, Mould Flow Analysis, Adobe Photoshop CS3,... CES 4.5, Flash Mx, DDM database management, Macromedia • Dreamweaver, Pro Engineer, Poser 5, Alias StudioTools12, Autodesk 3D Studio Max, Microsoft Office. Visual Basic, Relux and Dialux Other Skills -3D Drawing, Foam Modelling, BS8888 Engineering Drafting, Rendering, Geometrical Tolerances, Animation/Simulation, Bournemouth University & New Designers Exhibition Key Coordinator
Skills: 3ds Max 8.0 | CAD / 3D Modelling | MS Access | MS Excel | MS Power Point | ...MS Word | Photoshop | Adobe Photoshop CS2... Test
Certified Skills: Adobe Photoshop CS2 Test

Graphic Designer, Digital Retoucher

With 15 years' experience in the design industry, I place the utmost importance on quality, professionalism and integrity. I offer a variety of tailor-made art direction and design services, including: Logo Design and Corporate Stationery Menus Brochures Leaflets Flyers Posters Magazine / Book editorial ...design Desktop Publishing Vector Illustration (Adobe Illustrator / Freehand) Hand-drawn Illustration (materials include mapping pen, watercolours, ink, pencil, oils, acrylics,... charcoal)
Skills: Adobe Illustrator | CSS | Dreamweaver | HTML | Management... Skills | Managing People | Photoshop | Project Management | Quark Express | Adobe InDesign CS4 Test
Certified Skills: Adobe InDesign CS4 Test