Telesales, Telemarketing, Lead Generation, Cold Calling...
Bristol, United Kingdom
Senior Telesales * Telemarketing * Lead Generation * Customer Service Professional with over 15 years of work experience in a variety of sectors both over the phone and face to face. My services include: - Sales, Telesales, Telemarketing, Cold Calling, - Lead Generation, ...Appointment Setting, - Data Gathering, Data Entry, Data Cleansing, Research, -
Business Development, Marketing, Management, Account Management, - Admin
Support... - Translation Bilingual Portuguese/English, based in the UK and studying towards achieving the IOL Diploma in Translation Summary of Skills: - Senior call handler with a polite and confident manner - Long track record in delivering excellent customer service and exceeding sales targets in fast paced customer focused environments with high volume of call handling per shift in both B2C and B2B. - Innate customer care and high commercial awareness enhanced throughout career with on-job training and personal development research. - Business Management and sales/customer service teams training and supervision experience - Bilingual with knowledge of European languages and English/Portuguese translation skills - IT proficient inc Microsoft Office skills (IE, Word, MS Outlook, Excel), Siebel / Sietel, Citrix, Novell Groupwise, Acturis, Coronet, Caspian, Firefox, SalesForce, other billing and scripting software, etc Computer savvy and advanced internet user with Strong keyboard skills. - Flexible and easily adaptable to new situations. Quick learner with a positive can-do attitude. - Ability to multitask and to remain calm under pressure. Problem solver with analytical skills. - Hard worker able to undergo duties both unsupervised - Self-starter, initiative taker, entrepreneur minded - Resilient character - Career minded individual looking to put skills and expertise to the best use taking professional and personal growth to the next level I do keep my Clients updated on a daily basis on the progress of any project with fully qualified leads to meet agreed requirements and am always looking forward to a chance of excelling and going the extra mile. Detailed CV available on request.Skills: Call Center Skills
| Cold calling
| Customer
... Service | English | Lead generation | Portuguese | Speed typing gt 70 WPM | Telesales