Telesales, Telemarketing, Lead Generation, Cold Calling...
UK, United Kingdom
Well-rounded Senior Telesales | Telemarketing | Lead Generation | Customer Service Professional with over 15 years of work experience across a variety of sectors in both B2B and B2C demanding environments. My services include: - Sales, ...Telesales, Telemarketing, Cold Calling, - Lead Generation, Appointment Setting, - Data Gathering, Data Entry, Data Cleansing, Research, -
Business Development,... Marketing, Management, Account Management, - Admin Support, Virtual Assistant, Customer Support, Typing - Translation I do keep my Clients updated on a daily basis on the progress of any project by a comprehensive SS containing detailed info on every call outcome, Decision Markers' contact details, follow up notes and any other relevant fields. Leads are fully qualified to meet agreed requirements and I am always looking forward to a chance of excelling and going that extra mile. Summary of Skills: - Senior call handler with a polite and confident manner - Long track record in delivering excellent customer service and exceeding sales targets in fast paced customer focused environments with high volume of call handling per shift in both B2C and B2B. - Innate customer care and high commercial awareness enhanced throughout career with on-job training and personal development research. - Business Management and sales/customer service teams training and supervision experience - Bilingual English-Portuguese Professional (UK based) with knowledge of European languages and English-Portuguese translation skills - IT proficient inc Microsoft Office skills (IE, Word, MS Outlook, Excel), Siebel / Sietel, Citrix, Novell Groupwise, Acturis, Coronet, Caspian, Firefox, SalesForce, other CRM billing and scripting software, etc Computer savvy and advanced internet user with Strong keyboard skills. - Flexible and easily adaptable to new situations. Quick learner with a positive can-do attitude. - Ability to multitask and to remain calm under pressure. Problem solver with analytical skills. - Target driven hard worker able to undergo duties both supervised and unsupervised - Self-starter, initiative taker, entrepreneur minded - Resilient character - Career minded individual looking to put skills and expertise to the best use taking professional and personal growth to the next levelSkills: Appointment Setting
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... Center Skills | Cold calling | Customer Service | Internet Research | Lead generation | Portuguese | Speed typing gt 70 WPM | Telesales | Translation English into Portuguese