IT Support, Virtual Assistance, Localization, Translato...
Gosport, United Kingdom
I am an Arabic speaking technical support engineer (Public safety agencies system) and a language content specialist-Arabic (leading vendor of abuse management software for the gaming, social networking, and virtual worlds ...markets).My duties include answering calls, logging faults (KEA, Sostenuto) and providing
1st-2nd (VNC-RDP-XenApp-Checkpoint-Cisco VPN, , , etc) and 3rd
line... support for applications based around C#.NET, VB.NET, SQL Server, Oracle and Windows based technologies. I am also responsible for the development and enhancement of business systems & application roll-outs, software and websites localization, edit, proofreading, translation (Arabic, English and Russian), writing and designing manuals, articles, guides and training procedures (all subjects). I support and maintain client networks, servers, databases, PCs, hardware and communication systems (including GD92). I believe my experience and skills will be of immediate value to your esteemed organisation. Please don't hesitate to contact me if you require further details. Yours sincerely Khalid MSkills: Arabic
| Desktop
| Laptop
| Server
| printer
| LAN
... and WAN | backup and storage experience | Diagnostic and trouble-shooting software | hardware and networks technologies | English | localization | Microsoft products | Russian | Service management software | remote support software | virtualization software | Oracle and My SQL | Technical Support